Prestige Volkswagen of Stamford - Service Center

Every member of the Prestige team was attentive, efficient, and friendly. All departments worked in synch to make our recent lease buyout quick and simple. efficient, and friendly. All departments worked in synch to make our recent lease buyout quick and simple. More

Wonderful people and service., they were kind, Courteous and super helpful. I would definitely buy again from them and highly recommend. and super helpful. I would definitely buy again from them and highly recommend. More

Professional, comfortable, courteous experience. I waited in the showroom with WiFi, chatted with Todd, all good! in the showroom with WiFi, chatted with Todd, all good! More

This dealership was very welcoming and helpful. Answering questions and having patience with me and my car. questions and having patience with me and my car. More

Inattentive staff at both pick up and drop off. It was difficult to coordinate with staff to get appointment for oil change. Service of the actual car however was prompt and efficient. difficult to coordinate with staff to get appointment for oil change. Service of the actual car however was prompt and efficient. More

Poor time management and communication in terms of the length of the repair. I was told 2 hours- it was double that. Then when I did pick up my car a bunch of warning lights were on and it took another 1 length of the repair. I was told 2 hours- it was double that. Then when I did pick up my car a bunch of warning lights were on and it took another 15-20 minutes. Thus all caused me to be very late fir a medical appt I had scheduled 4.5 hours after my “two hour” appt a VW More

They said that they will diagnose my problem in 1-4 hours but in the end kept my car WHOLE day and DID NOT figure out what is the issue and I have to come back again!! My appointment was at 7:30am and they d but in the end kept my car WHOLE day and DID NOT figure out what is the issue and I have to come back again!! My appointment was at 7:30am and they didn’t figure out whole day More

The dealership makes twice as many appointments as they can do. As the result they are always late . It is not the first time nobody looked at my car after two days. I am looking at other dealerships can do. As the result they are always late . It is not the first time nobody looked at my car after two days. I am looking at other dealerships More

Very easy to get an appointment when I wanted it, the expected charges for the service were clearly explained beforehand, and Yasmin, the service advisor, was friendly and professional. Overall, a great expected charges for the service were clearly explained beforehand, and Yasmin, the service advisor, was friendly and professional. Overall, a great experience! More

Don’t remember name. Pakistani/Indian (maybe) gentleman works in the back room. He is an incredible salesman and very nice person works in the back room. He is an incredible salesman and very nice person More