Prestige Volkswagen of Stamford - Service Center

I’ve used this dealer in the past for diagnostic issues and they have been very useful. This situation I brought my VW Jetta in and already knew it was a cam shaft error message. Brought it into dealer and they have been very useful. This situation I brought my VW Jetta in and already knew it was a cam shaft error message. Brought it into dealer to get clarity on what it is since I’ve already had it fixed and was hoping they would be able to diagnose an electrical issue. I know from previous experience that Volkswagen have various electrical issues and was told I’d need to replace cam shaft and get an oil change($610). During that time I denied service because sounds like a rabbit hole of money being shed on a problem that’s not worth fixing. In the nicest way possible was a waste of money for a diagnostic testing due to already knowing the issue before I brought it in. More

I had to bring my car back because 2 weeks ago the wrong size wiper blade was put on my rear window. A little annoying size wiper blade was put on my rear window. A little annoying More

I brought my 2020 Atlas Cross Sport in for its 10,000 mile maintenance and a recalled component for the front suspension. I was met at the driveway by an employee who checked me in and directed me insid mile maintenance and a recalled component for the front suspension. I was met at the driveway by an employee who checked me in and directed me inside. Every encounter at the dealership was handled with utmost professionalism and care, from my check-in until I picked up my car several hours later. More

Very difficult to schedule an appointment for a service so I ended up walking in. Front desk service was not awesome but then car was done super fast. so I ended up walking in. Front desk service was not awesome but then car was done super fast. More

El equipo de mantenimiento y servicio a cliente son competentes y diligentes en su trabajo. Gracias competentes y diligentes en su trabajo. Gracias More

The interior rear panel was left removed and stains The interior rear panel was left removed and stains everywhere on the white interior. Very disappointing experience once again. The interior rear panel was left removed and stains everywhere on the white interior. Very disappointing experience once again. More

Dealership is good and good service. No longer wash cars after service. Prices are high after service. Prices are high More

Service is expensive and no wash/vacuum as promised. Will be looking for an alternative be looking for an alternative More

Unfortunately, I don’t recall the name of the woman who greeted me, but she was very good and so were the ladies who explained the procedures performed on my GTI when I checked out. greeted me, but she was very good and so were the ladies who explained the procedures performed on my GTI when I checked out. More

Excellent Service…Car was delivered on time.good advice Excellent Service…Car was delivered on time. good advice in services needed for the next service. THANKS Excellent Service…Car was delivered on time. good advice in services needed for the next service. THANKS More