Prestige Volkswagen of Stamford - Service Center

I have not had a good experience the last several times I have brought my car in for service. There has been multiple issues with getting a loaner vehicle, even though one was requested. have brought my car in for service. There has been multiple issues with getting a loaner vehicle, even though one was requested. More

Rishi was very helpful. He always makes sure to explain in detail and to make sure everything is fixed properly. in detail and to make sure everything is fixed properly. More

Professional as usual. Never a disappointment at prestige. The staff is always very helpful and the service is prompt. prestige. The staff is always very helpful and the service is prompt. More

Not the best experience, wasn’t given a check up report. Almost didn’t allow for my service even though I scheduled an appointment. Almost didn’t allow for my service even though I scheduled an appointment. More

Stress-free service appointment. Rishi was my service manager and he’s fantastic! Highly recommend going there and working with him. He’s the reason I drive over 30 minutes to this location to get my car manager and he’s fantastic! Highly recommend going there and working with him. He’s the reason I drive over 30 minutes to this location to get my car serviced. More

They were very efficient and provided excellent service with a good attitude! The front desk gentleman was very cordial. with a good attitude! The front desk gentleman was very cordial. More

Service was great and the employees were both helpful and friendly. Definitely going to continue coming back friendly. Definitely going to continue coming back More

I was well taken care of. I had some questions about the billing but Jamal explained it to me. At first I thought I was not given the discount as promised but after the explanation everything was ok. The sh billing but Jamal explained it to me. At first I thought I was not given the discount as promised but after the explanation everything was ok. The shuttle drivers were great an everybody else. The car drives good. Thank you. More

Pretty solid. Ups and downs like any dealership in my experience. There was some miscommunication (I later learned) when I ordered my new key about what the process would be- one of the parts desk guys h experience. There was some miscommunication (I later learned) when I ordered my new key about what the process would be- one of the parts desk guys had "no memory" of me coming in and ordering the key from him the week prior- but fortunately John and Rishi were available and understanding and able to get me out of there pretty quickly with a programmed key. More

The dealership does an okay job, its just that it is too small to service Fairfield County. My airbag light went on. I had to wait 2.5 weeks for an appt, they dignosed it and I waited 3 weeks for my second small to service Fairfield County. My airbag light went on. I had to wait 2.5 weeks for an appt, they dignosed it and I waited 3 weeks for my second appr. That was a long time to go with a malfunctioning airbag and horn ( it stopped working when the light went on). There needs to be a much larger VW dealership here. As for Prestige, it’s just okay— a far cry from Jennings VW in Chicago where I used to live. That is an award winning dealership. Prestige has almost no loaners and impossibly long wait times. I wont be getting another VW owing to this issue. Too bad, because I like their cars. More