Prestige Volkswagen of Stamford - Service Center

When cars are services- car wash should be included- very disappointing to not have that done as it has in the past - disappointing to not have that done as it has in the past - More

Great service ! Gave me a loaner took great care of my car ! Rishi was awesome Gave me a loaner took great care of my car ! Rishi was awesome More

Very friendly staff with excellent loaner car option. Jamie and Rishi were especially helpful to me. Jamie and Rishi were especially helpful to me. More

Helped with a situation that could have cost me additional money. I appreciate their help. additional money. I appreciate their help. More

Best dealership. Everyone there is so helpful, kind and attentive. I wouldn’t go anywhere else! Everyone there is so helpful, kind and attentive. I wouldn’t go anywhere else! More

Amazing people very kind helpful will help you with anything you need thank you guys so much!! anything you need thank you guys so much!! More

Friendly, helpful, knowledgeable and accomodating, the service professionals do an excellent job of making you feel like your are an important customer. service professionals do an excellent job of making you feel like your are an important customer. More

the prices are too high, and they need to pay more attention to any repair or oil change since they forgot to reset the computer that marks the oil change. attention in good and recommended attention to any repair or oil change since they forgot to reset the computer that marks the oil change. attention in good and recommended More

Poor communication. They said they would call me within a week of ordering my key, yet they never called. A few weeks later, I called to check the status of my key, and They said they would call me within a week of ordering my key, yet they never called. A few weeks later, I called to check the status of my key, and after being left on hold for 30 min, I was told that they had no idea of the status, despite originally telling me that the key would be ready in a week. After a month, I contacted the manager, and the manager stated that they would stay on top of it, yet the manager never followed up. Finally, I called last week, and I was told that my key had arrived. Why did I have to keep calling to find out the status? Was VW going to call me to tell me that my key arrived? Worst customer service ever! More

No complaints on service but took longer than anticipated. Courteous service rep who went the extra mile anticipated. Courteous service rep who went the extra mile More