Prestige Volkswagen of Stamford - Service Center

My overall experience was very pleasant with Mark and Matthew except for when I came in and completed the lease process. I found Aamir to be totally unprofessional. It started out well but his demeanor Matthew except for when I came in and completed the lease process. I found Aamir to be totally unprofessional. It started out well but his demeanor completely changing from the moment we didn’t add the coverage protection and then became worse when the issue about the deposit including the first months payment came up. At a point I felt so uncomfortable I was going to leave without purchasing the vehicle. I did mention this to him and he did apologize but it still made for an uncomfortable experience. The car also costed a few dollars over what we agreed upon but by then I was fed up and just wanted to leave. Afterwords Matthew took his time to review the car functions in depth which I haven’t seen in a while and appreciate him doing so. More

Quick processing upon arrival and satisfactory time to complete. Calm atmosphere on a Mon morning which may not be typical. complete. Calm atmosphere on a Mon morning which may not be typical. More

I had prompt service, courtesy at every stage, and a simple service which was completed in good time. I have always had total confidence in this dealership! simple service which was completed in good time. I have always had total confidence in this dealership! More

Prestige offered excellent service and had us back on the road in no-time!! Very satisfied road in no-time!! Very satisfied More

Excellent service. Honest. Employees. OnTime Service. Friendly Customer. Service People. Service. Personal. Are. Extremely. Helpful Honest. Employees. OnTime Service. Friendly Customer. Service People. Service. Personal. Are. Extremely. Helpful More

I made a last minute appointment to get my tire changed and they were able to do it in time for me to travel out of state. They were accommodating and helped me leave on time. and they were able to do it in time for me to travel out of state. They were accommodating and helped me leave on time. More

This was a super easy first service experience dealing with the stamford location. Service great with the stamford location. Service great More

The service team was very professional. Since they knew I needed a loaner they scheduled my appointment when they knew one was available. My vehicle was serviced very quickly and had my veh Since they knew I needed a loaner they scheduled my appointment when they knew one was available. My vehicle was serviced very quickly and had my vehicle back in the early afternoon. More

Amazing staff and very accommodating. They explained in detail what is necessary to be done and upfront about the costs. They also made sure I had my car at the end of the day. They explained in detail what is necessary to be done and upfront about the costs. They also made sure I had my car at the end of the day. More

People extremely friendly but felt I got a bit ripped off. Last year when I had only 3591 miles on the car I wasn't charged for the oil change and tune up. This year I only have 5632 miles on the car and off. Last year when I had only 3591 miles on the car I wasn't charged for the oil change and tune up. This year I only have 5632 miles on the car and was told I was getting the 30,000 mile tuneup. Did I really need that? I did expect to be charged something but not $460.97. More