Prestige Volkswagen of Stamford - Service Center

I have been waiting 2 weeks for a quote. Emails have gone unanswered, it is extremely disappointing to say the least Emails have gone unanswered, it is extremely disappointing to say the least More

Service is good. I trust The dealership to take better care if my car then others. In store employees organization and detailed pricing is below average; it lacks pro I trust The dealership to take better care if my car then others. In store employees organization and detailed pricing is below average; it lacks professionalism. More

Tried to overcharge me at pickup and for an additional suggested repair job. Forgot I had an appointment too. suggested repair job. Forgot I had an appointment too. More

Horrible and unprofessional did not touch my car till 4 pm and charged me for nothing pm and charged me for nothing More

Customer service was great appreciate how they fit me in when I needed it most when I needed it most More

Prestige has a great service department. We have been having our 2 VWs serviced there for years. Special shout out to Rishi. He has great communication skills, is knowledgeable and cares ab We have been having our 2 VWs serviced there for years. Special shout out to Rishi. He has great communication skills, is knowledgeable and cares about the customer. O More

New car threw A check engine light. Very Profesional team coordinated with VW AG to diagnose. Goes in next week hope it fixes it Very Profesional team coordinated with VW AG to diagnose. Goes in next week hope it fixes it More

My overall experience was very pleasant with Mark and Matthew except for when I came in and completed the lease process. I found Aamir to be totally unprofessional. It started out well but his demeanor Matthew except for when I came in and completed the lease process. I found Aamir to be totally unprofessional. It started out well but his demeanor completely changing from the moment we didn’t add the coverage protection and then became worse when the issue about the deposit including the first months payment came up. At a point I felt so uncomfortable I was going to leave without purchasing the vehicle. I did mention this to him and he did apologize but it still made for an uncomfortable experience. The car also costed a few dollars over what we agreed upon but by then I was fed up and just wanted to leave. Afterwords Matthew took his time to review the car functions in depth which I haven’t seen in a while and appreciate him doing so. More

Quick processing upon arrival and satisfactory time to complete. Calm atmosphere on a Mon morning which may not be typical. complete. Calm atmosphere on a Mon morning which may not be typical. More