Prestige Volkswagen of Stamford - Service Center

They was trying to get me into a new car than help me with it. with it. More

Excellent service and quick turnaround time delivery for the work to be done. Thanks for your courteous service the work to be done. Thanks for your courteous service More

Great service. Taft was friendly and clear in communication. Highly recommend Prestige Volkswagen of Stamford. Taft was friendly and clear in communication. Highly recommend Prestige Volkswagen of Stamford. More

Great people! Labor to replace a battery and labor to plug in the tester to evaluate the running of the vehicle over priced. Labor to replace a battery and labor to plug in the tester to evaluate the running of the vehicle over priced. More

I’m only holding on to my Atlas because my new car has not been delivered. Number 1 reason I’m trading in my Atlas is because of the terrible service department at Prestige VW. I bought my Atlas numerous not been delivered. Number 1 reason I’m trading in my Atlas is because of the terrible service department at Prestige VW. I bought my Atlas numerous times for an antifreeze burning smell, and multiple times was told it was just venting. Twice I was charged for antifreeze when the low fluid level light came on but no leaks could be found. Had to bring it to Westchester VW to have the car properly serviced. The battery died and was told I had to bring it the Dealership because the new battery needed to be programmed to the car. Afterwards I called and asked multiple service techs and dealerships service departments, including the service department of my new car and all told me that I was lied to and it is untrue. Only reason I’m trading in my Atlas and not buying another one is because of Prestige. I would never recommend them to check my tire pressure. Westchester is by far a much better and honest dealership but I want a dealership that is in my town or closer than 30 miles away. Thank you for this opportunity to tell my history with Prestige and why I can not recommend their service department. More

Quick and easy, it was my first scheduled service and it went off with out a hitch. Thanks went off with out a hitch. Thanks More

Lillian was very helpful and professional she answered my questions and my concerns she is star questions and my concerns she is star More

The staff really go out of their way to make sure everything is done to perfection. They are kind and responsive to the needs of the client and scheduling concerns. This is a very pleasant place and everything is done to perfection. They are kind and responsive to the needs of the client and scheduling concerns. This is a very pleasant place and the people are lovely!!! More

They really go out of their way to make sure the customer is happy and comfortable. Above and beyond and very nice people. is happy and comfortable. Above and beyond and very nice people. More

This service appointment took four hours while there were four people in the waiting room. I was told that a lot of work needed to be done on my car and the costs of the parts would be around $4,000. At anot four people in the waiting room. I was told that a lot of work needed to be done on my car and the costs of the parts would be around $4,000. At another VW location, the cost is $2,500. They are also terrible at answering the phones although there are several people at the desks at all times. I had to call three times to make my first service appointment and called three more times to attempt to get the needed repairs. I was never called back, nor did I ever get an answer within business hours. I will not be returning to this location and will be taking my business elsewhere. More