Prestige Volkswagen of Stamford - Service Center

Service and staff were very good, the only thing I did not understand is why they did not have the part in & had to order it when I had made the appointment 2 weeks earlier. The part should have been the not understand is why they did not have the part in & had to order it when I had made the appointment 2 weeks earlier. The part should have been there. More

Very good check in. Car taken in on arrival. Very pleasant gentleman. Office ready for details of visit. Car taken in on arrival. Very pleasant gentleman. Office ready for details of visit. More

Fantastic organizational plan for the appointment, received immediate attention, grateful for everyone’s can-do attitude, and they heard I had someplace to be and completed the service way faster tha received immediate attention, grateful for everyone’s can-do attitude, and they heard I had someplace to be and completed the service way faster than I imagined More

The service and staff were excellent and professional. My only thing is I made the appointment 2 weeks in Advance & had to go back because they did not have the part that day. This was a recall appointm My only thing is I made the appointment 2 weeks in Advance & had to go back because they did not have the part that day. This was a recall appointment so the part should have been there. More

They appear to be responsive to my queries. Very friendly. Just in the beginning a tad bit unorganized. I think this was due to many people involved, trying to satisfy me. My main querie is how Very friendly. Just in the beginning a tad bit unorganized. I think this was due to many people involved, trying to satisfy me. My main querie is how did this car get thru the certification process with shipping blocks in the suspension. More importantly, how was it driven for 4k+ miles with no one checking. It was serviced in a vw dealership. I wonder what the long term issues which may occur. My concern was addressed abd problem gone 1way More

Pice for parts a more expensive than online. That was very confusing to me. Need to do better!! That was very confusing to me. Need to do better!! More

Two lousy experiences. Bad Enough that I will never buy a VW again no matter how much I like the cars. Bad Enough that I will never buy a VW again no matter how much I like the cars. More

Lillian and the service manager were professional, helpful, and made me feel like they cared about my problem. The previous management was terrible, and these ladies have really transformed the shop i helpful, and made me feel like they cared about my problem. The previous management was terrible, and these ladies have really transformed the shop into a friendly, working business. More

Lillian and the service manager were very kind and made sure my problems were addressed. They are so much better than the previous management, and I will be taking my car back to Prestige in the future. sure my problems were addressed. They are so much better than the previous management, and I will be taking my car back to Prestige in the future. More

Understaffed. I’m still waiting to hear about brakes needed to be ordered for car. I’m still waiting to hear about brakes needed to be ordered for car. More