Prestige Volkswagen of Stamford - Service Center

How low can we rate here? I paid one thousand dollars to fix engine light and replace four coils/spark plugs. At the end, Stamford VW told me do you know your engine light is I paid one thousand dollars to fix engine light and replace four coils/spark plugs. At the end, Stamford VW told me do you know your engine light is on? Yes that is the reason. Who will replace whole coils/spark plugs without engine light on? Why you told me my engine light is on at the end of a day after pretending replacing coils/spark plugs while at the same time recommend me to replace battery and rear part of chassis, each for hundreds of dollars? Engine light is still on after whole day and one thousand dollars spent. How low today's VW dealer can go? Is there any dealer/service we can trust in this area? More

Ok, I usually have low expectations but Prestige and all of the service folks totally exceeded expectations. Such great service. Thank you.. I will definitely be back soon for more routine service. of the service folks totally exceeded expectations. Such great service. Thank you.. I will definitely be back soon for more routine service. More

It was easy to find atone to have my car serviced. They checked me in as soon as I arrived. I asked them how long it was later than I expected. As soon as I said I’m going to lunch w/a friend & we a They checked me in as soon as I arrived. I asked them how long it was later than I expected. As soon as I said I’m going to lunch w/a friend & we are in foot, could you see if earlier is possible? They put a note w/my paper work. The car was ready & I was not even finished w/ lunch! Of course I was thrilled they were SO accommodating & there was no rush for me to get back there they said. Very satisfied as I have been in the past. Great customer service! More

My mother needed to replace herbeloved tdi golf prestige had a low milage car we made an appointment salesman was still tied up with another customer the manager intercepted us and had us imminently shown had a low milage car we made an appointment salesman was still tied up with another customer the manager intercepted us and had us imminently shown the car and sent off on a test drive when we got back mom said i want it let me pay you now had to come back to drop off a check and sign papers smoothest car buy ever! More

They are always polite and professional. They were able to complete the work in a timely manner and coordinate the shuttle service. They were able to complete the work in a timely manner and coordinate the shuttle service. More

Everyone was very helpful. The service was completed timely and to my satisfaction. The check out process was smooth and the car clean. The service was completed timely and to my satisfaction. The check out process was smooth and the car clean. More

People are awesome, facility is small, run down and ghetto. Give ‘em a better place to do their jobs. If it wasn’t for the people I’d def go to Stratford or Danbury. ghetto. Give ‘em a better place to do their jobs. If it wasn’t for the people I’d def go to Stratford or Danbury. More

Staff and service representatives were great, even the shuttle service was a pleasant experience. Would definitely go back! shuttle service was a pleasant experience. Would definitely go back! More

Sometimes it’s hard to get an appointment and whenever I go there they forget to put the lights back on auto and mess my gauge cluster up go there they forget to put the lights back on auto and mess my gauge cluster up More

Excellent professional service. The staff could not have been nicer and car was ready on time as they had promised. The staff could not have been nicer and car was ready on time as they had promised. More