Prestige Volkswagen of Stamford - Service Center

Very happy with service. Easy to schedule, staff very pleasant. Rishi is great. Dropped off and picked up at my office when service completed. Very helpful. Easy to schedule, staff very pleasant. Rishi is great. Dropped off and picked up at my office when service completed. Very helpful. More

Service Department is great. It was very easy to get an appt and completed the service as promised It was very easy to get an appt and completed the service as promised More

The staff at the desk is Always polite and there to explain everything!! Rishi i is a gem!! And Michael was super helpful also!! explain everything!! Rishi i is a gem!! And Michael was super helpful also!! More

Very pleased with Lilian’s handling of our service request. She was respectful of my schedule and the need to fix our problem quickly. request. She was respectful of my schedule and the need to fix our problem quickly. More

The staff was courteous and nice and the work was done promptly. Overall good experience. promptly. Overall good experience. More

Prompt service. Car was completed and loaner provided was excellent. Pleasant service overall. Worth it! Car was completed and loaner provided was excellent. Pleasant service overall. Worth it! More

Micheal was excellent. He was very kind and worked with me on the price of my tires. Which I appreciated. The wait times were very long. Just for a programming of a replace He was very kind and worked with me on the price of my tires. Which I appreciated. The wait times were very long. Just for a programming of a replacement key fob I was quoted 2 hours. I also needed two tires and a programming of software which took a total of 6 hours. I find this to be a huge ask for the customer to wait that long. Also the waiting area is wide open in the dealership where you can over hear conversations from the employees. I understand most customers live in the surrounding areas but I didn’t have that option as I am one car household. More

Great customer service! But I had to bring the car back for the same issue a few weeks after having it serviced which may not have had anything to do with the service. But t But I had to bring the car back for the same issue a few weeks after having it serviced which may not have had anything to do with the service. But they were very accommodating and helped me get to work and back while they serviced it through a shuttle one time and a loaner the next. More

Smooth, easy family friendly and no pressure approach. Overall very pleasant purchase experience. Recommend to others Overall very pleasant purchase experience. Recommend to others More

Todd is the best. I have bought 4 cars from this dealership and 3 with him. Nice work! I have bought 4 cars from this dealership and 3 with him. Nice work! More