Prestige Volkswagen of Stamford - Service Center

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Customer service was great. They did a good job explaining everything needed and were able to give me a good time window my service would take so I could plan accordingly They did a good job explaining everything needed and were able to give me a good time window my service would take so I could plan accordingly More

Everyone is nice but this is the second time bringing my car in for this issue and the second part that broke and needs to be replaced under warranty. I was told the part had to be ordered and to make a fol car in for this issue and the second part that broke and needs to be replaced under warranty. I was told the part had to be ordered and to make a follow up appt for two weeks. However, no loaners for another month so now I have to go even longer without full use of my vehicle - for the second time. Not only should things not continue to break but there should be loaners available. The response I get is that there is a shuttle to the train but that doesn’t help me when I work no machete near the train. Makes buying another vehicle from this dealer a difficult proposition. More

Service was outstanding, everyone at dealership was extremely helpful , car was cleaned when I picked it up a complete top notch shop extremely helpful , car was cleaned when I picked it up a complete top notch shop More

Prestige VW excels all other VW and non-VW service and sales nationwide. Great good teamwork! sales nationwide. Great good teamwork! More

Muy buen servicio atención gente profesional atención al cliente muy buenos mecánicos puntuales con el trabajo cliente muy buenos mecánicos puntuales con el trabajo More

positive experience, rishi and team were responsive and helpful and adapted to the punches as things evolved. helpful and adapted to the punches as things evolved. More

There were no updates on my car for the second time bringing my car in. I had to call and ask for updates - plural… the cost of parts and labor are way too high. bringing my car in. I had to call and ask for updates - plural… the cost of parts and labor are way too high. More

Staff is always pleasant to deal with. Great communication on when vehicle will be ready or if there are any changes that need more time. Great communication on when vehicle will be ready or if there are any changes that need more time. More

Bad service, not honest, high price, let me replace fuel bump just 35,000 miles. It is not necessary. bump just 35,000 miles. It is not necessary. More