Prestige Volkswagen of Stamford - Service Center

Helpful service people Todd and Amir were terrific and explained everything about the car and financing explained everything about the car and financing More

My vehicle was at the dealer for 5+ hours without any communication from the service advisor or dealership. I had to reach out to inquire about my vehicle and when I finally received an update all the se communication from the service advisor or dealership. I had to reach out to inquire about my vehicle and when I finally received an update all the service was completely done. Based on the feedback I received about the condition of my vehicle, I believe I could’ve saved money and did not need to do one of the services on my vehicle. Not pleased. More

The service I received was very good from the staff, but traveling – – I was told I needed a brake fluid and clutch fluid changed because the fluid was dirty – – I had paid for these services at Schumacher traveling – – I was told I needed a brake fluid and clutch fluid changed because the fluid was dirty – – I had paid for these services at Schumacher Volkswagen in West Palm Beach in January – – so did Schumacher not do the work they charge me for? Or did prestige tell me I needed work that I really didn’t need? I suspect that Schumaker really did not do the work given my impression of both service departments, I am going to call Schumaker and ask that they refund the cost of those services that I theoretically received in January. I had already decided to stop taking my vehicle to Schumacher, because their department is so Helter skelter, they didn’t have someone who knew how to drive a stick shift, and they cross threaded the drain plug on my oil pan. More

We got quoted $4200 to fix the antenna plus then charged $200 diagnostic fee. Quote from local body shop was $750. Also an unwillingness to test if existing antenna still worked. Something is wrong here. We $200 diagnostic fee. Quote from local body shop was $750. Also an unwillingness to test if existing antenna still worked. Something is wrong here. We have purchased two cars in one year. No courtesy extended. Very unhappy More

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Customer service was great. They did a good job explaining everything needed and were able to give me a good time window my service would take so I could plan accordingly They did a good job explaining everything needed and were able to give me a good time window my service would take so I could plan accordingly More

Service was outstanding, everyone at dealership was extremely helpful , car was cleaned when I picked it up a complete top notch shop extremely helpful , car was cleaned when I picked it up a complete top notch shop More

Everyone is nice but this is the second time bringing my car in for this issue and the second part that broke and needs to be replaced under warranty. I was told the part had to be ordered and to make a fol car in for this issue and the second part that broke and needs to be replaced under warranty. I was told the part had to be ordered and to make a follow up appt for two weeks. However, no loaners for another month so now I have to go even longer without full use of my vehicle - for the second time. Not only should things not continue to break but there should be loaners available. The response I get is that there is a shuttle to the train but that doesn’t help me when I work no machete near the train. Makes buying another vehicle from this dealer a difficult proposition. More

Prestige VW excels all other VW and non-VW service and sales nationwide. Great good teamwork! sales nationwide. Great good teamwork! More

Muy buen servicio atención gente profesional atención al cliente muy buenos mecánicos puntuales con el trabajo cliente muy buenos mecánicos puntuales con el trabajo More