Prestige Volkswagen of Stamford - Service Center
Stamford, CT
696 Reviews of Prestige Volkswagen of Stamford - Service Center
Precise friendly efficient. Ppl know their stuff. Shuttle driver patient and very nice to talk to Ppl know their stuff. Shuttle driver patient and very nice to talk to More
Dropped my car off the day before and it was ready the next day in the late afternoon next day in the late afternoon More
The team was responsive and provided regular updates. They were helpful with my insurance as well They were helpful with my insurance as well More
They were very helpful in getting us in and getting the repairs done in a timely matter. repairs done in a timely matter. More
I have one small complaint. My last dealership confirmed if one was waiting or not for the car. It would be nice for you to do it as well instead of assuming the customer is sim My last dealership confirmed if one was waiting or not for the car. It would be nice for you to do it as well instead of assuming the customer is simply dropping off. Since I made an appointment it made no sense to me to have to say that am waiting for the car. More
Hey people at the dealership are knowledgeable but when I discovered the cost of doing an identical job at a gas station down the street cost $350 less I was pretty disappointed in your pricing structure discovered the cost of doing an identical job at a gas station down the street cost $350 less I was pretty disappointed in your pricing structure More
I went in for a standard oil change through the express service. When I got there they said they don't do express anymore and I would have to make an appointment. I made an appointment for the following da service. When I got there they said they don't do express anymore and I would have to make an appointment. I made an appointment for the following day and was told an oil change would take a couple hours. Then tried to get upsold on a service I didn't need. The real reason I will never be coming back to this service center is because while my car was getting serviced, I got a call that the technician wanted to replace my windshield wipers because they were old. Funny because I replaced them all the previous week. I get they are constantly trying to upsell, but that caused a loss of trust and I don't think when there is something actually wrong with my car they will tell me the truth instead of telling me a lie to get me to pay more. Ridiculous. More