Prestige Volkswagen of Stamford - Service Center

Initially was called back promptly about transferring warrant. Personnel were pleasant and helpful. Thanks so much! warrant. Personnel were pleasant and helpful. Thanks so much! More

I was able to get in and out within 2 1/2 hours for a major service. Personnel were polite , informative and service rep Lillian was super! major service. Personnel were polite , informative and service rep Lillian was super! More

I brought the car in for three recalls. You didn't have the parts for one of them. Someone should have checked before and rescheduled so I don't have to come again. That means getting someo You didn't have the parts for one of them. Someone should have checked before and rescheduled so I don't have to come again. That means getting someone else to pick me up and drive me back and leaving me without a car for the day. More

The staff was exceptionally nice and went out of their way! Made my day and much appreciated! way! Made my day and much appreciated! More

Excellent service overall. Shop technician was very knowledgeable and explained everything in a simple form for understanding. Shop technician was very knowledgeable and explained everything in a simple form for understanding. More

Customer service people very confrontational, rude. Made us feel that we were making up we had an issues with my brand new car, and every request was bothering them. Made us feel that we were making up we had an issues with my brand new car, and every request was bothering them. More

Pretty upset about the service. Brought the car in for a tachometer issue - was asked if I wanted a service on top of the diagnostic so I said sure. I expected a call about the diag Brought the car in for a tachometer issue - was asked if I wanted a service on top of the diagnostic so I said sure. I expected a call about the diagnostic before any work went into the car. But instead they did a $450 service on a car that had a major issue!! In total I was charged $859 to service a car that was now junk. They should always diagnose a car before doing a major service and ask the customer what they want to do to proceed! In top of that, everyone in the service department was rude. More

Great and timely service, very friendly, highly knowledgeable workers. Very considerate and informative about the knowledge and recommendation for your car. knowledgeable workers. Very considerate and informative about the knowledge and recommendation for your car. More

He was friendly and efficient! I will come here again for other issues. This was for a new tire on my VW Passat! I will come here again for other issues. This was for a new tire on my VW Passat! More