Prestige Volkswagen of Stamford - Service Center

Great customer service by Rono and Kanisha in the service area went in with an older car to get service. Left with a great new car and a perfect deal for our old car. The both of them made our purchase very area went in with an older car to get service. Left with a great new car and a perfect deal for our old car. The both of them made our purchase very easy. More

We had gone to get service for our 2019 Tiguan, While we were waiting we were greeted by Karisha Bennett, she was so pleasant and told us to have a seat. so were were waiting and happened to see the new Ti were waiting we were greeted by Karisha Bennett, she was so pleasant and told us to have a seat. so were were waiting and happened to see the new Tiguan so we were looking at it and was looking at the many new features when Rono G. came over to us and asked if we were interested in the car. We stated we were there to get service and he was telling us about the Zero % financing and 5 year warranty. So we decided to take it for a ride. It was so beautiful we decided to buy it. It was such a pleasant experience from start to finish. We drove it home and have been excited since. Thank you to The Salesman, The finance man, The Manager and the young lady Karisha Bennett who greeted us and made us feel special. Thank you VW of Stamford More

Excellent service, Tommy, the Service Manager helped me a lot with my car and also getting a huge discount. He constantly updated me & all the staff are friendly and very accommodating. Communication is a lot with my car and also getting a huge discount. He constantly updated me & all the staff are friendly and very accommodating. Communication is the best. More

Initially was called back promptly about transferring warrant. Personnel were pleasant and helpful. Thanks so much! warrant. Personnel were pleasant and helpful. Thanks so much! More

I was able to get in and out within 2 1/2 hours for a major service. Personnel were polite , informative and service rep Lillian was super! major service. Personnel were polite , informative and service rep Lillian was super! More

I brought the car in for three recalls. You didn't have the parts for one of them. Someone should have checked before and rescheduled so I don't have to come again. That means getting someo You didn't have the parts for one of them. Someone should have checked before and rescheduled so I don't have to come again. That means getting someone else to pick me up and drive me back and leaving me without a car for the day. More

The staff was exceptionally nice and went out of their way! Made my day and much appreciated! way! Made my day and much appreciated! More

Excellent service overall. Shop technician was very knowledgeable and explained everything in a simple form for understanding. Shop technician was very knowledgeable and explained everything in a simple form for understanding. More

Customer service people very confrontational, rude. Made us feel that we were making up we had an issues with my brand new car, and every request was bothering them. Made us feel that we were making up we had an issues with my brand new car, and every request was bothering them. More