Prestige Volkswagen

Awesome Service Department Having had made an appointment for the 20,000 mile servicing, I brought in my vehicle in and didn't have to wait long. The service advisor was extrem Having had made an appointment for the 20,000 mile servicing, I brought in my vehicle in and didn't have to wait long. The service advisor was extremely polite and very helpful. More

Unreliable Service Department I bought a brand new 2014 Jetta and I have to take it in for service for the first 2 years. Every time I come in the wait is long. They provide a shut I bought a brand new 2014 Jetta and I have to take it in for service for the first 2 years. Every time I come in the wait is long. They provide a shuttle, but when you schedule the pick up time, shuttle runs 30-40 minutes late. More

New Car purchase I recently bought a vehicle from this dealership, & would HIGHLY recommend them. From the moment I entered their show room & was greeted by Corey Har I recently bought a vehicle from this dealership, & would HIGHLY recommend them. From the moment I entered their show room & was greeted by Corey Hartman, I was blown away by his professionalism & courtesy. Five stars all the way for their selling & handling of my new vehicle purchase. More

Not really giving anything free Recently bought the new Golf Sportswagon. They would only discount the vehicle by $300. But they said that VW gives the 1st year scheduled maintenan Recently bought the new Golf Sportswagon. They would only discount the vehicle by $300. But they said that VW gives the 1st year scheduled maintenance free and that the dealership gives the 2nd and 3rd year free.(20K and 30K miles) When we did the finance part I opted to also pay for the 4th and 5th year maintenance. After all was said and done they charged for the 2nd and 3rd year maint. agreement. I asked them wasn't that suppose to be free. They said yes, but since they give a $300 discount, the cost is taken from that. Not a very good deal and not very honest. On another point I asked if they give loaner cars, if my would have to stay overnight for service. They said yes. Well time will tell if that is true. T0 be fair the sales person did not understand the logic behind the so called free maint. agreement More

Great VW Experience at Prestige VW! I recently purchased a 2015 VW Passatt from Mike Rutter at Prestige VW and from the very beginning of test driving different models to the last docume I recently purchased a 2015 VW Passatt from Mike Rutter at Prestige VW and from the very beginning of test driving different models to the last document I signed to complete my purchase, I had a tremendous experience. Mike kept me informed throughout the process as he searched for the right vehicle and honored every term we had negotiated. Mike Rutter is your guy if you're buying a new VW, Subaru or Mitisubishi and Prestige is the dealer you should choose! Good job by the team at Prestige, Thank you!! More

DO NOT GO TO THIS DEALERSHIP READ EVERYTHING VERY CAREFULLY, even if you have made a verbal agreement about the total price! They will steal your money if you do not pay close at READ EVERYTHING VERY CAREFULLY, even if you have made a verbal agreement about the total price! They will steal your money if you do not pay close attention to each and every line of the very lengthy paperwork. They are swindlers and crooks. I was slated to purchase another VW in about 6 months, but that won't be happening now since this dealership's financial trickery has left a terrible taste in my mouth. I don't know that other VW dealerships are any better, but I can say that Prestige VW of Melbourne is not worth the risk. Prestige VW of Melbourne is the reason people hate buying cars from dealerships. Learn from my mistakes. Check other review sites. You'll see, overall this is not an ethical/quality-based/customer friendly dealership. DO NOT GO TO THIS DEALERSHIP! More

allsome Paul and Anne DeCosta We had a great experience 10/31/14 with salesman Eric Polidoro , and General sales manager , Tony Bruno. They went out of their Paul and Anne DeCosta We had a great experience 10/31/14 with salesman Eric Polidoro , and General sales manager , Tony Bruno. They went out of their way to make sure we were very satisfied and got a great deal on a 2015 Mitsubishi Mirage. We got what we were looking for. We would recommend this dealership and them to anyone. More

First time at a car dealership It was my first time buying a car at a dealership. With a baby on the way I needed something reliable, safe, & affordable. Working with Nick, I didn' It was my first time buying a car at a dealership. With a baby on the way I needed something reliable, safe, & affordable. Working with Nick, I didn't feel pressured into buying something that I didn't truly love. He understood what I was looking for & was able to meet my needs. It felt very personnel & not like he was just trying to make a sale. More

The folks at Prestige VW were awesome. I had a problem with a certified pre-owned vehicle I bought and they resolved it by getting me in another vehicle. I was extremely happy with the deal and the custo with a certified pre-owned vehicle I bought and they resolved it by getting me in another vehicle. I was extremely happy with the deal and the customer service provided. Thanks Prestige! More

I visited Prestige on 11/8/12 for my one-year service. I bought my 2012 Tiguan used, and this was my first experience with the Prestige service dept. Franky Bain, the service advisor, spent a good deal of bought my 2012 Tiguan used, and this was my first experience with the Prestige service dept. Franky Bain, the service advisor, spent a good deal of time with me articulately explaining the operation of the automatic transmission and how what I thought was a problem could be addressed with either the manual shift or the sport mode. Franky also patiently explained the initial cost-free service and kept me regularly apprised of the car's progress in the shop. I've never received this level of knowledge, understanding, and patience from a service advisor or manager. Also, the young women doing the scheduling were very helpful and accommodating when I had to change my appointment at the last minute. More