Prestige Toyota of Ramsey

Absolutely the worst dealership I have ever visited all the sales people were rude and obnoxious and could care less about making a sale for me I would never go back to this dealership after visiting over the sales people were rude and obnoxious and could care less about making a sale for me I would never go back to this dealership after visiting over hundred and 50 dealerships in the past five years this is by far the worst! More

Had the TSB for my leaf springs on my 2011 Tacoma done. Rudy in service was great. It was smooth sailing getting this taken care of with him. I plan to try and use him for all of my service needs. Rudy in service was great. It was smooth sailing getting this taken care of with him. I plan to try and use him for all of my service needs. More

I found my vehicle online via Autotrader.com. I reached I found my vehicle online via Autotrader.com. I reached out to the dealership and Mike Mutter responded same day, literally within a few hours of m I found my vehicle online via Autotrader.com. I reached out to the dealership and Mike Mutter responded same day, literally within a few hours of my e-mail. Mike updated me on the car I had interest in, I passed along information on the trade that I had and by days end (in principal) we came to terms and he just needed to see my car the next day. I met Mike and Andrew the next morning (Saturday) and they reviewed my trade, I test drove the car I looked at on line and it was all that Mike and Prestige had described on line. The entire Prestige Team went above and beyond and took care of the smallest items on the car I was going to buy, and helped me through all paperwork, temp insurance coverage, it was the best new car / used car purchase experiance I have ever had. The team was incredible and should be recognized for all their hard work and efforts....which is why I decided to fill out this dealer review information. I would recommend Prestige to any and all who wanted great service and a fair deal. Rob Kaden More

Gave the BEST PRICE and were HONEST. Visited 3 of my local dealerships and got one run around after the next. Shopped out of state and worked with Prestige Toyota. When I went into the dealership the ca local dealerships and got one run around after the next. Shopped out of state and worked with Prestige Toyota. When I went into the dealership the car (prius) was ready to go and all of my paperwork was easy. I appreciated the honesty and respect that Prestige showed. Highly reccomended. I worked with a guy named Sam and Mike. More

Rob and Julian made the whole experience very smooth and pleasant. This is my third purchase at Prestige and due to these gentlemen, there will certainly be a fourth! pleasant. This is my third purchase at Prestige and due to these gentlemen, there will certainly be a fourth! More

I have dealt with Prestige Toyota primarily through the internet. To that end, my major contact has been with Michael Muter, Prestige's primary internet salesperson. I have dealt with Michael on the purch internet. To that end, my major contact has been with Michael Muter, Prestige's primary internet salesperson. I have dealt with Michael on the purchase of two cars over th epast two years. He is extremely responsive -- he is always there and gets back to me with information in record time. Once you visit the showroom, the staff is knowledgeable and courteous. There is no high pressure, and there is no last minute deals -- you knoe everything upfront. I have had very good experiences with the sales staff and their finance personnel. I have also had good experiences with their service personnal. I highly recommend this dealership. More

I recently leased a new Sienna AWD Limited Edition and I had a very positive experience with all of the employees I encountered. Chris D'onofrio was my salesperson and he was very knowledgeable, profession had a very positive experience with all of the employees I encountered. Chris D'onofrio was my salesperson and he was very knowledgeable, professional, helpful, and courteous. There was an issue that arose when trying to lease the vehicle I had wanted and Chris and his sales manager, Michael Mutter, were wonderful. They really did all they could to make sure I was a happy and satisfied customer. I really feel Michael went that extra mile so it would all work out. Once we made the deal and I came in to pick up my car, Chris was with another customer so Ben Zimmer was kind enough to work with me to get all the paperwork done. Again, he was awesome and made the whole process very easy and pain-free. Eric Bielicka was the product specialist who reviewed the features of the car with me. He was extremely thorough and also told me not to hesitate to call him if I had any future questions. I don't have the name of the finance person who helped us, but he was also terrific. Each one of these individuals was a pleasure to work with and you should be very proud to have them representing Prestige Toyota. I wouldn't hesitate to recommend Prestige Toyota and each one of those individuals to my family and friends. I absolutely LOVE my new vehicle and I'm so thrilled to have had such a positive experience at Prestige. It was by far the best car buying/leasing experience I've had and I will look forward to a long future as a Prestige customer. More

Got a 2012 FJ Cruiser at the close-out 2011 price because my 2011 got sold post agreement. I knew what I wanted, so I dealt through the internet with Mike Mutter - who was FANTASTIC through and through. They my 2011 got sold post agreement. I knew what I wanted, so I dealt through the internet with Mike Mutter - who was FANTASTIC through and through. They bought my old FJ that was coming off lease with the difference then paying essentially for the taxes I had for buying the 2012. I got what I wanted at a HUGE discount from MSRP. At pick-up: the FJ had the auxiliary light package - a $450 option - which then was included at no additional charge. George Ikonomakos was the sales guy as well and was a total gentleman. Every step of this process was without doubt the single best experience I've ever had in the purchase of a car. Post-sale, I got an email from George asking if I have any further questions and I did have a small one... which he answered late that night. What more can you ask for from a dealer? I drove down from Massachusetts because I couldn't get this deal up here in New England and I am VERY glad that I did. I plan on being a repeat customer from Prestige Toyota of Ramsey, NJ - BEST OF THE VERY BEST! More

Let me begin by saying that 'if you shop anywhere else Let me begin by saying that 'if you shop anywhere else other than Prestige, you are making a mistake'. I am floored by the level of service I receiv Let me begin by saying that 'if you shop anywhere else other than Prestige, you are making a mistake'. I am floored by the level of service I received from Prestige Toyota. It all began with my salesman, Andy Eagle. Throughout the whole experience, one thing remained constant: his statement of, 'I just want you to be happy; I will give you all the time you need'. I never had a salesman like Andy; just focused on one thing, the customer. As we were completing the process, he even called my insurance company and got the new insurance card for me. I never had a salesman do that, before. Andy let me choose the vehicle that I wanted, and once I decided which it was, the process was streamlined. I don't know what other dealerships do to turn off customers, but this was by far the easiest and most rewarding car buying experience I have ever had. When I took the car for a test drive, Andy showed me the new state of the art service facility...beautiful...you drive right in, valet service greets you. When I met with Tony the business manager, he couldn't have been nicer; he explained everything to me, and went over every detail. I also had a nice conversation with Steve, another business manager, about some common interests; everyone was just the tops to work with. I can't say enough about the experience. For someone who is challenged by some credit issues, Prestige made my day by making those issues go away, and treated me like the most important customer. I am a local resident, a local teacher. They just found a customer for life. The service never ended. They had a seperate dept. to go over the vehicle with me, and all it's features, once I took delivery. This is the best place to buy a car...ask for Andy Dean, or any other sales rep. I now have a new Corolla that is beautiful. More

We were paying over 8% interest on a 6 year purchase of We were paying over 8% interest on a 6 year purchase of our 2007 Toyota Rav4 , which was purchased at the same dealership, that salesman is no long We were paying over 8% interest on a 6 year purchase of our 2007 Toyota Rav4 , which was purchased at the same dealership, that salesman is no longer there. Our new salesman , Rob Rago, pointed out how we could get the same level 2011 Rav4 with even more features it on at 36 month lease using the difference between what we still owed on the 2007 Rav4 , and it's present market value, AND NO OUT OF POCKET monies, and realize a monthly savings of $140.00/month. When closing with the finance depart,emt , i worked with Mr. Joe Cucuzza, who went point by point over all the money details, and made certain my paperwork copies were clear and concise on the amounts agreed to. More