
Prestige Lexus of Ramsey
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 2,631 reviews
Everyone was /always is attentive polite and very accessible. The quality of Lexus is outstanding. William (Bill) Lamb is an exceptional person truly a gentleman that puts customer statisfaction fi accessible. The quality of Lexus is outstanding. William (Bill) Lamb is an exceptional person truly a gentleman that puts customer statisfaction first. Yes ,I have and will continue to recommend this dealership (Prestige Lexus of Ramsey NJ) to all of my connections. Dr. Luis W. Osorio,Ph.D More
We have been customers of Prestige Lexus for about 15 years and have leased both the sedan and SUV. It is obvious that the service, our salesman and the dealership is outstanding and would I would not h years and have leased both the sedan and SUV. It is obvious that the service, our salesman and the dealership is outstanding and would I would not hesitate to refer them to anyone who isw looking for a Lexus, More
We first met our dealer, Demetrie, four years ago when we decided to leave another Lexus dealership. Demetrie was a pleasure to talk with about the new models and demonstrated his expertise in all of the di decided to leave another Lexus dealership. Demetrie was a pleasure to talk with about the new models and demonstrated his expertise in all of the different models that Lexus had to offer. After a test drive with Demetrie, I knew that the new ES was indeed more powerful with a steady, luxurious ride! My husband's RX still had 6 months on his lease, so he had many questions about the new RX. Yes, we are a "2" Lexus family! Thanks to Demetrie's professional help, we were able to lease a new ES AND a new RX within days of each other. Three years later, we have transitioned into a 2010 ES loan rather than a lease due to a great promotional which Demetrie informed us about and assisted us in negotiating. And my husband is very comfortable in his new 2010 RX which is leased. Yes, we did shop around just before our last two leases expired due to curiosity, but the other dealers and dealerships do not compare in quality of service, courtesy, and professionalism. We know that we can trust our dealer, Demetrie, as well as the other members of Prestege Lexus in Ramsey. We have had many experiences during our relationship with Prestege Lexus from routine service to serious body work and we have been consistently pleased with the outcomes. We sincerely appreciate the kindness that we are shown every time we bring our cars in for service and we thank everyone at Prestege Lexus who contributes to making our experience an exceptional one! More
We were given excellent service by our salesman, Carl Taylor, and the business manager Mr. Wilson. They were professional and went above and beyond during the process and made the experience of buying a Taylor, and the business manager Mr. Wilson. They were professional and went above and beyond during the process and made the experience of buying a our Lexus very easy and enjoyable. We would recommend Prestige to our friends. More
I was very pleased with the service at Prestige Lexus. Carl Taylor was extremely helpful and wonderful to to do business with. The quality of service that was provided has been my greatest experience thu Carl Taylor was extremely helpful and wonderful to to do business with. The quality of service that was provided has been my greatest experience thus far with car dealerships and I would reccommend both Prestige Lexus as well as Carl Taylor to my friends and family. More
I've been a customer of Prestige Lexus since 2003. This is the 3rd car I've purchased here. When it was time for a new vehicle, I did not even consider a second dealership. At the time of my purchase I rec is the 3rd car I've purchased here. When it was time for a new vehicle, I did not even consider a second dealership. At the time of my purchase I received the same excellent attention & service from the salesman, Steve Manin, that I've come to expect at Prestige. The only thing that has impressed me more than my car at Prestige is their extraordinary service dept. More
Great experience - dealership had the model i was looking for in stock and we negotiated price on the car, options, and trade-in very quickly (Michael got me actually more for my trade-in than we had discuss for in stock and we negotiated price on the car, options, and trade-in very quickly (Michael got me actually more for my trade-in than we had discussed). Staff was helpful and the final paperwork was minimal and quick. i came in twice and the second time when we agreed on the deal, the car was delivered that day. i would highly recommend Michael and Prestige Lexus again. More
Have previously bought car from Prestige and have had an excellent experience in purchasing and service. Visited dealer last Saturday looking at 2011 vehicles and met with Bob Williams as my sales rep. He w excellent experience in purchasing and service. Visited dealer last Saturday looking at 2011 vehicles and met with Bob Williams as my sales rep. He was excellent and very professional and very thorough in showing me the new features of the car. No hard sell. We cut a deal that worked for me. After many bad dealer experiences with the usual bait and switch and other gamesmanship that does not work it is nice to have found a dealer, and a salesperson, that gets it right. More
When I walked into luxis , I had no idea that i would end up walking out with a new ES350 . The lease on my car was just about up so i was shopping around and was told by my sister to give lexus a shot . Wel up walking out with a new ES350 . The lease on my car was just about up so i was shopping around and was told by my sister to give lexus a shot . Well I met Taylor , he took me for a test ride , and the next thig you know we were talking about how to make the deal work . I would say we had an agreement within 10 minutes . When I meet with Steve about the lease He explained everything very clear and I was happy to hear there weren't any hidden fee's Taylor and Steve were a pleasure to work with and I am very happy with my new car More
Very easy to deal with: Offered most competitive deal Very easy to deal with: Offered most competitive deal on Lexus ES350 with no haggling. Delivered car and reviewed all features at time of purchase Very easy to deal with: Offered most competitive deal on Lexus ES350 with no haggling. Delivered car and reviewed all features at time of purchase. Provided loaner instead of waiting for dealer installed options the following week. Followed up to insure satisfaction. Highly recommend Carl Taylor, the sales representative. More