
Prestige Lexus of Ramsey
Ramsey, NJ
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Bruce in sales and Walter in service are 2 great examples of how superb the Prestige dealership works. You are treated promptly, fairly and in a friendly business like fashion. In the 15 years I have dealt w of how superb the Prestige dealership works. You are treated promptly, fairly and in a friendly business like fashion. In the 15 years I have dealt with Prestige Lexus I have always been satisfied. Bruce, Walter and the whole Prestige family keep up the good work and you can always count on me to be a faithful customer. Rich Novie More
My husband and I have just leased our third Lexus RX from Prestige Lexus in Ramsey, NJ. We continue to be impressed beyond our expectations with the outstanding professionalism and courtesy we experience th Prestige Lexus in Ramsey, NJ. We continue to be impressed beyond our expectations with the outstanding professionalism and courtesy we experience there. I have two brothers who work for BMW, a close dealership and product competitor to the Lexus. They offered me a Friends and Family discount upon a purchase/lease of a BMW vehicle. I must admit, I had to check out the BMW X3 as a possible new car for me. From the moment I walked into the BMW dealership I knew this was not a place I wanted to buy my next car. There was no comparison to the atmosphere of Prestige Lexus' Showroom and service area. I knew right away that I would be much happier continuing my relationship with Lexus. So even with a considerable discount offered me from BMW on their vehicle, I couldn't accept it. The Lexus RX was the car for me. And the people at Prestige Lexus in Ramsey, especially Demetre, our salesperson, cannot be beat! Thank you for your wonderful product and outstanding service! More
I went because i bought 3 other cars from them. there service and parts department are the best', they out of there way to help me even when my car was out of warranty.The salesman and sales manger worke service and parts department are the best', they out of there way to help me even when my car was out of warranty.The salesman and sales manger worked with me until I had a deal I was happy with. More
Most of the Lexus dealerships pride themselves in excellent customer service. They cater to a clientele that expects excellence. In shopping for a Lexus, I spoke to a number of sales associates in excellent customer service. They cater to a clientele that expects excellence. In shopping for a Lexus, I spoke to a number of sales associates in Northern and Central Jersey dealerships- and most were extremely helpful and low pressure. However, Prestige Lexus stood out among them. One reason is they have Mr. Richard Efrus as a Sales Associate. Richard has forty years of experience selling cars. His knowledge is encyclopedic about the Lexus products as well as Mercedes and BMW. Richard’s wealth of information and honest appraisals of these cars convinced us to lease a 2013 RX 350 from him. Importantly, he maintained a professional, friendly, and warm personality. Forty years in the business and he has not lost his desire to make the client feel valued. The entire process went smoothly without any unexpected surprises from agreed price to closing. He did an excellent job explaining all the features of the car. Richard is hard-working and about building long-term relationships. He made follow-up calls after the sale to ensure that all was well. Thanks also to Jeffrey Lower the Finance Manager who made the signing process go quickly and smoothly. I could have leased this car for the same money at another dealer- but Richard was the deciding factor. Thank-you Prestige- and Thank you Richard. More
Trading in a 2010 es350 for a 2013 es 350 was a organized quick pleasant experience. The staff was friendly, helpful and not pushy. I would reccommend anyone interested in leasing or buying a Lexus to visit quick pleasant experience. The staff was friendly, helpful and not pushy. I would reccommend anyone interested in leasing or buying a Lexus to visit Prestige. An overall great experience. More
Everyone I dealt with in this dealership was extrememly helpful and pleasant. they answered all of my questions and my concerns .I will definitely recommend them to all my friends and family. helpful and pleasant. they answered all of my questions and my concerns .I will definitely recommend them to all my friends and family. More
Michael Chang is a vice nice guy to work with and I really appreciate his effort. He is very friendly and explain everything in detail and I really appreciate his effort. really appreciate his effort. He is very friendly and explain everything in detail and I really appreciate his effort. More
We recently leased our 3rd Lexus RX through this dealership and with Leon Grebla's help. He has always been professional and always went above and beyond his job to make sure we were happy with our dealership and with Leon Grebla's help. He has always been professional and always went above and beyond his job to make sure we were happy with our cars. He answered my numerous questions, searched for color combinations and sat patiently with me to ensure I understood all the updated features when necessary. More
Jerry Sadler was GREAT. Amazing attention & patience. Jerry was very thorough. I was so happy that within two months brought my mom to him for another Lexus. Simply impeccable customer service & Jerry Jerry was very thorough. I was so happy that within two months brought my mom to him for another Lexus. Simply impeccable customer service & Jerry was truly a pleasure with which to work. THANK YOU. Will highly recommend Jerry and Prestige!!! More
I would completely recommend this dealership to anyone interested in purchasing a Lexus in the Tri-State area. Joe Billotti and his sales team should be commended for excellence in customer care. Leon G interested in purchasing a Lexus in the Tri-State area. Joe Billotti and his sales team should be commended for excellence in customer care. Leon Grebla and Elgin Swift were patient and found me exactly what I was looking for in a certified pre-owned IS 250- which is no small feat. Jane Toledano was caring and walked me through financing with ease. It was the best experience I have ever had in purchasing a car. More