
Prestige Lexus of Ramsey
Ramsey, NJ
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Very helpful, easy to work with Needed to get a new car same day. Viewed what was available online the night before, picked what I needed, requested that someone call me. Todd got ba Needed to get a new car same day. Viewed what was available online the night before, picked what I needed, requested that someone call me. Todd got back to me in the morning, let him know I needed, a lease completed by the end of the day. Todd got right to work. We worked out the deal over the phone, picked up the car at 5pm that same day. Made my wife happy and everyone knows happy wife = happy life. Thanks Todd! More
Service Phil Zito has always treated me fairly and honestly, He takes his time so that all my questions are answered to my satisfaction. He also took the tim Phil Zito has always treated me fairly and honestly, He takes his time so that all my questions are answered to my satisfaction. He also took the time to explain the consequences of failing to do a part replacement. More
Registration issue I recently had an issue with the Leasing Company and my registration on my 2014 ES. Warren Port quickly understood the importance of the issue and pro I recently had an issue with the Leasing Company and my registration on my 2014 ES. Warren Port quickly understood the importance of the issue and provided a loaner and resolved the registration issue in one business day. Great service! Great customer satisfaction! Thank you Warren and Prestige! More
Great experience working with Rudy Rudy is an exceptional salesman who never once lost his patience despite the many times I test drove the vehicles. My decision to buy Lexus was stres Rudy is an exceptional salesman who never once lost his patience despite the many times I test drove the vehicles. My decision to buy Lexus was stress-free and a wonderful experience. I have no regrets about my purchase and I will definitely work with Rudy again and recommend Prestige Lexus to a friend. Dr. Waitman More
Todd Von Gorp - Exceptional Sale Associate This is my fourth trip to Prestige Lexus of Ramsey and I have to say it was the best experience dealing with Todd. He made the process pleasant and s This is my fourth trip to Prestige Lexus of Ramsey and I have to say it was the best experience dealing with Todd. He made the process pleasant and stress free which is very important when looking for a new vehicle. Todd is an outstanding sale associate and I would recommend him and Prestige to all my friends and family. You should be proud to have such a an exceptional employee. More
Quick and good!!! Came knowing the car I wanted. Todd was thorough and a great salesman. Did my credit app prior and gave me a good trade. In and out in an hour and the Came knowing the car I wanted. Todd was thorough and a great salesman. Did my credit app prior and gave me a good trade. In and out in an hour and they were very courteous. Highly recommended. Hope to do more business in future even though it was a 4 hour drive. Willing to do it every time for service like that!!!! More
Rudy drove me to DMV! No upgraded maps though. Pros: Great experience with Prestige. We had some issues with my out of state license after Rudy had picked me up from the train station so he then dr Pros: Great experience with Prestige. We had some issues with my out of state license after Rudy had picked me up from the train station so he then drove me to the DMV, then home to Madison NJ to pick up additional documents and then back to DMV! Great spirit and initiative!! Natily was also very professional and friendly. Bart was friendly & knowledgable with tech explanation of features in the car too. Awesome experience with all 3 of them! Cons: Got a 2012 dealer certified vehicle which came with 3-year old maps - annoying that the navigation didn't come with updated maps as part of the inspection & pre-certification, especially given that it's only $100 to do. Eric Miller denied throwing in an upgraded map for us. When I offered to pay for it, they didn't have the latest map software in stock. Anyway, small detail. Overall quite happy with Prestige and would buy from them again. More
Excellent professional dealer Great dealer. Rudy was wonderful to deal with. Professional and accommodating. This is my 2nd purchase from this dealer. Both experiences were very Great dealer. Rudy was wonderful to deal with. Professional and accommodating. This is my 2nd purchase from this dealer. Both experiences were very positive..I would highly recommend. More
Still Happy after many years I have been getting my cars at Prestige Lexus since the early 90's. And I have always had 5 star treatment. And still do. Great sales dept and service I have been getting my cars at Prestige Lexus since the early 90's. And I have always had 5 star treatment. And still do. Great sales dept and service department as well. You can't go wrong with the "Drive Prestige" Lexus people. More
Todd Van Gorp...outstanding sales associate !! This is our second time working with Todd Van Gorp. Just as the first time, he was truly an outstanding sales associate.. He was extremely knowledge This is our second time working with Todd Van Gorp. Just as the first time, he was truly an outstanding sales associate.. He was extremely knowledgeable about the RX350 we were interested in leasing. Todd gave us options and answered all our questions in a precise and excellent manner. Todd's extreme kindness, helpfulness and expertise helped us find the SUV we wanted. He is certainly an asset to the Lexus family. Can not wait to work with him again. We will recommend Todd Van Gorp and the dealership again, as we have in the past. Thank you, Todd...we love our new RX350!!! More