Prestige Lexus of Ramsey

Amazing. Super helpful. Samantha and the Mech that worked in my work where amazing. Great job ???????????? would definitely recommend this dealer to friends an Super helpful. Samantha and the Mech that worked in my work where amazing. Great job ???????????? would definitely recommend this dealer to friends and families. You guys always go beyond to make me happy. More

Routine schedule service with John DeSantis I have been very fortunate to always deal with John DeSantis when servicing my car. Mr. DeSantis is the ultimate professional. He is prompt, attentiv I have been very fortunate to always deal with John DeSantis when servicing my car. Mr. DeSantis is the ultimate professional. He is prompt, attentive, and truly cares about his customer. Frankly, when we bought our second Lexus, we returned to Ramsey, NJ because of the wonderful service and attention that we receive from Prestige and more specifically, John DeSantis. I will definitely recommend to my friends and family when choosing an automobile, to consider buying it from your dealership because of your outstanding service. John DeSantis is outstanding and always a pleasure to work with. More

Great sales guy No overly aggressive sales tactics salesman Kay Yoon was great, helpful and knowledgeable. Finance guy worked with me on the interest rate and tech gu No overly aggressive sales tactics salesman Kay Yoon was great, helpful and knowledgeable. Finance guy worked with me on the interest rate and tech guy spent half hour showing me how to use technology. All freindly and helpful without being overly aggressive. Positive experience overall. More

One of the best Sale Representative I've ever met! I recently purchased a brand new IS250 from Mr Yoon. He was very friendly and helpful. He tried his best to get me the best price and he did! It felt I recently purchased a brand new IS250 from Mr Yoon. He was very friendly and helpful. He tried his best to get me the best price and he did! It felt like he was working for me rather than working for the dealership. Mr Yoon constantly gives you updates and makes you feel very confident about choosing the perfect car! I will buy the next car from you Mr. Yoon! I am loving the IS250 More

Joe is Friendly & Accommodating. I came in for my 10,000 mile maintenance and he went above and beyond. I mentioned to him I needed my car done a particular time to be sure I was able I came in for my 10,000 mile maintenance and he went above and beyond. I mentioned to him I needed my car done a particular time to be sure I was able to get my son from school on-time and he made certain it was finished hours before hand. Thanks Joe! :) More

Great response from Mark Simpson as always!!! Thanks Mark! Always a pleasure to hand off any problem with our vehicle to Mark. He never hesitates, always checks out the issues, gets back to you with the soluti Always a pleasure to hand off any problem with our vehicle to Mark. He never hesitates, always checks out the issues, gets back to you with the solution and how long it will take. He is why we purchased a new '16 RX there!! He got the new luggage rack installed quickly and offered his card should there be any issues on the new RX! More

Regular Maintenance Visit John is the ultimate professional. Extremely efficient and most importantly communicative. Always got back to me promptly to report on the progress John is the ultimate professional. Extremely efficient and most importantly communicative. Always got back to me promptly to report on the progress of an unexpected problem - outdated satellite antenna. They located the part and fixed the problem as well as finding a radiator leak and doing the work under our extended warranty. 4 cars, over 10 years at Prestige and never been disappointed. More

Excellent MIke did an outstanding job managing the service on my 2009 LS460. He was friendly, very knowledgeable, and highly responsive. I highly recommend wo MIke did an outstanding job managing the service on my 2009 LS460. He was friendly, very knowledgeable, and highly responsive. I highly recommend working with Mike. More

Top-notch professional service! My 2015 GS's 5,000 Service Visit was handled on time, in a caring and professional manner. I know this GS will be as well taken care of as my 2007 G My 2015 GS's 5,000 Service Visit was handled on time, in a caring and professional manner. I know this GS will be as well taken care of as my 2007 GS was for the many years I drove it. I want to thank Mr. Reinoso once again for making me feel like a valued Lexis owner. Without a doubt, I will be a Lexus driver for all the years ahead of me that I will be able to drive. More

Friendly Service Jorge was warm, friendly and very professional and efficient. He arranged for an expedited service so that I was able to make late afternoon appointm Jorge was warm, friendly and very professional and efficient. He arranged for an expedited service so that I was able to make late afternoon appointments. Great customer service! More