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Prestige Lexus of Ramsey

Ramsey, NJ

4.7
2,702 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,702 reviews

November 05, 2025

Completed whole transaction over the phone and Email went in and picked up car the next morning More

by tom.petersen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Goon
November 05, 2025

Very good service experience. Scheduling easy and waiting area customer friendly. I like the video you get from the technician when your car is ready. More

by MKAIL1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
November 05, 2025

Very satisfied the way they handle the whole process very efficient., delivered the car in time, in between they sent me a video explaining everything. Good job! More

by TwoToneJewelry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Healy, Jorge Reinoso
November 04, 2025

Great service experience. The entire team was very helpful and knowledgeable, I even traveled from Essex County to get my car serviced at this specific location. More

by Sandyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McNally
Nov 04, 2025 -

Prestige Lexus of Ramsey responded

Thank you, Sandyd! We’re thrilled to hear you had such a great service experience with our team. It means a lot that you traveled all the way from Essex County to visit us — we truly appreciate your trust and loyalty. We look forward to serving you again at Prestige Lexus of Ramsey!

November 04, 2025

James was very helpful during my service appointment. He made everything very understandable and allowed me to make the choices that fit my budget and needs. More

by jerometanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McNally
Nov 05, 2025 -

Prestige Lexus of Ramsey responded

Thank you for your feedback! We’re glad to hear that James made your service appointment clear and easy to navigate while helping you make the best choices for your budget and needs. We appreciate your kind words!

November 03, 2025

They could not treat their clients better. What a great place to buy a car and to have it serviced as well. More

by wroseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ceccon
Nov 03, 2025 -

Prestige Lexus of Ramsey responded

We’re thrilled to hear that you had such a positive experience with both our sales and service teams. It’s wonderful to know we’re providing the level of care our clients deserve. Thank you for your kind words!

November 03, 2025

The service department is excellent and I like that they take a video of the work being done & send it to you More

by AvivaGi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 03, 2025 -

Prestige Lexus of Ramsey responded

Thank you! We’re so glad to hear that you enjoyed your service experience and appreciated the video updates. Our team at Prestige Lexus of Ramsey strives to keep our guests informed and confident every step of the way. We look forward to seeing you again!

November 02, 2025

Steve tedesco is a reliable and trustworthy advisor. Waiting room is very pleasant with coffee and snacks More

by leonardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tedesco
Nov 02, 2025 -

Prestige Lexus of Ramsey responded

Thank you for your kind words! We're glad Steve provided trustworthy service and that you enjoyed the comfort of our waiting area. We appreciate your feedback and look forward to your next visit!

November 02, 2025

Professional knowledgeable and friendly I have been a Lexus loyalist for a very long time this is my 8th one and I can’t see myself getting anything else the are a very reliable vehicle and they just loo More

by trjerseycity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso, JESSICA KURTZ
Nov 02, 2025 -

Prestige Lexus of Ramsey responded

We truly appreciate your loyalty and kind words! It’s wonderful to hear that your Lexus continues to deliver the reliability, comfort, and style you love. Thank you for being part of the Lexus family and for choosing us again!

November 02, 2025

Personnel were courteous, professional & knowledgeable. Waiting Lounge was comfortable. I especially enjoyed the coffee machine but I missed the mini sandwiches & fruits. Stilll & all - Lexus Service is th More

by Dr. Miele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco
Nov 02, 2025 -

Prestige Lexus of Ramsey responded

Dr. Miele, we’re glad to hear you had such a positive experience with our team! Thank you for the kind words about our service and lounge. We appreciate your feedback and will keep your suggestions in mind. Thank you for choosing Lexus!

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