Prestige Imports

The repair shop is very dependable. They communicate very well and explain any needed repairs. They communicate very well and explain any needed repairs. More

I have delt with this dealership for 14 years. They are straight foward and transparent. I have had excellent service both in purchase and service. They are straight foward and transparent. I have had excellent service both in purchase and service. More

Accommodating and responsive . Recommend Rose Marie listens and tries to please., she goes out of way to accommodate. Recommend Rose Marie listens and tries to please., she goes out of way to accommodate. More

Excellent, reliable sales and service. Will definitely purchase my next car at Prestige Imports. 5 stars! Will definitely purchase my next car at Prestige Imports. 5 stars! More

I have had my Forester for almost 6 years and it has been a pleasure to have my service done at Prestige. Welcomed by Bunny with a smile and requested service gone over with Rosemarie. Rosemarie keeps me up a pleasure to have my service done at Prestige. Welcomed by Bunny with a smile and requested service gone over with Rosemarie. Rosemarie keeps me up to date on the progress of the service and calls when done. Prestige is always fair and if I request a service I feel I may need, the service department will let me know if I still have a little more time on tires, brakes, anything I ask. As a single woman, I feel confident that I will never be taken advantage of. More

My previously spotless and dent-free 2-year-old car had five dents when I went to it pick up after a recent repair at Presitge Imports. No one informed me about this damage. They hadn’t even bothered to cl five dents when I went to it pick up after a recent repair at Presitge Imports. No one informed me about this damage. They hadn’t even bothered to clean the repair spot or remove the residue of the tape they had used while having me wait for a part. When I pointed out the dents, there was no apology, but the service advisor Rosemarie Brancaccio promised to have them fixed. It took numerous calls and several attempts to finally secure an appointment for the repair, and as usual, there was no loaner car provided. The result was very disappointing: only two of the dents were fixed, and now there was new damage to the molding around the tire. Again, there was no acknowledgement or apology. This time, Rosemarie accused me of lying, adding insult to injury. Fortunately, I had taken pictures and videos every time I brought my car in for repair, making it easy to prove that the damage occurred at the dealership. The dents are all around the repair area, likely caused by the improper use of a tool to fix the charger cover. Rosemarie asked me to email her the pictures and she will show them to the service manager when the manager arrives. I did email her right away but have not heard back. I have not seen or been able to talk to a manager all this time. I always found Prestige a nice friendly local dealership unlike any other dealership I had dealt with. I now truly regret trusting them for service. I’ve reached out to VW Customer Care and will update my review if anything changes. Not very hopeful though. I hope this review helps someone. More

Rosemarie has been helpful and efficient for at least the ten + I have been having my Subarus serviced at Prestige. I have not had anything but competent and professional service. I have no complaints. ten + I have been having my Subarus serviced at Prestige. I have not had anything but competent and professional service. I have no complaints. More

Roe and Jenn are great The BEST service department . Also great service on all my Subaru’s. Also great service on all my Subaru’s. More

My inspection was done efficiently and the waiting area was comfortable.my appointment was handled promptly. was comfortable.my appointment was handled promptly. More

Wanted to drop my car off as the EPC light was going on and off, and when on the care shakes when driving more than 25 mph. both the manual and online sources indicate that this requires immediate attenti and off, and when on the care shakes when driving more than 25 mph. both the manual and online sources indicate that this requires immediate attention/service, and that further driving could damage my car. After having my calls to Prestige transferred to a busy signal multiple times, I was forwarded to voice mail. Left a message and was called back 7 hours later. And was then told that no one could help me/my care for "more than a month" due to service technicians' upcoming school and holiday. Going elsewhere for service. Note: some of the ratings questions below weren't applicable due to the nature of my issue, but was unable to leave this review without checking some boxes. More