Prestige Ford - Service Center

Great Job by advisor Joe VanWaes First visit to Prestige Ford to have my 2017 Ford Lariat serviced on 12/08/17. Was very impressed with the respect and courtesy show to me by Joe. W First visit to Prestige Ford to have my 2017 Ford Lariat serviced on 12/08/17. Was very impressed with the respect and courtesy show to me by Joe. Was advised about service schedule and he also helped me with some questions about my new Ford. More

Friendly and professional Great service on a warranty sunroof leak repair. Everyone I spoke to was friendly and professional. Joe VanWaes was my service advisor and he got the Great service on a warranty sunroof leak repair. Everyone I spoke to was friendly and professional. Joe VanWaes was my service advisor and he got the repair diagnosed and completed very quickly. He kept me informed throughout the process. Joe is a great asset for this dealership. I’ll bring all my work here. (And my new vehicle purchases, too! More

Top notch service!!! Have had our 2016 F150 in a few times for service and warranty work. I have been working with Joe for the last 5+ years at Prestige and a past Ford de Have had our 2016 F150 in a few times for service and warranty work. I have been working with Joe for the last 5+ years at Prestige and a past Ford dealership. When his past employer sales dept took advantage of my family 2 times, and Joe left to work at Prestige Ford, we did also. Joe is professional, will always make sure the customer is taken care of from when the vehicle is dropped off until it’s picked up, Great communication and scheduling. I would not bring my cars and trucks to any other dealership and advisor than Prestige Ford and Joe. Thank you!!! More

Excellent Service I called. for service last minute and they took me in within the hour. One Of my headlights I noticed were not on the previous night. It was not the I called. for service last minute and they took me in within the hour. One Of my headlights I noticed were not on the previous night. It was not the main his great but another light that comes on. When I took it down Abby Bennett He'd it checked.. Atfirst from outside they did not see it.. but she had them bring the car in to check true pressure etc as they always do when you service the car. Abby went in and noticed it. It is a light that only comes on at night and she saw one bulb was out. They replaced it...washed my car and I was on my way. Love the service every time. More

Needing a new fob. My key fab was acting up after getting a new battery for it. Went to Prestige Ford Quicklane advisor, Melissa Nease, to inquire as to what was wrong My key fab was acting up after getting a new battery for it. Went to Prestige Ford Quicklane advisor, Melissa Nease, to inquire as to what was wrong with it. Discussed problem with her, after technician examined it, stated I needed a new one as my fob was defective. They replaced it and reprogrammed it at a cost of over $200. When I got home my husband asked if it was covered by our warranty. I stated I didn't ask. I returned several hours later, spoke with Melissa, she spoke with her manager. He reviewed my contract and concurred, yes, it was covered by my extended warranty. They then proceeded to give me a refund, minus the deductible, for which the manager apologized. I was happy with the immediate service I received when I returned. They were courteous and professional. More

Service Department I would recommend only the service department to anyone, especially see Robert. I bought my car November 5, 2016 and in that deal I had one year free I would recommend only the service department to anyone, especially see Robert. I bought my car November 5, 2016 and in that deal I had one year free service... hence the reason I went back to get my last oil change there a week ago. The manager of Prestige Ford that sold me the car (sales side) did not honor my free service so Robert paid for my oil change that day. So thank you Robert for everything you’ve done for me throughout my experience with Presrige Ford, you have been so helpful!! More

superb service Easy to schedule service. The service staff worked tirelessly to get vehicle take care of as soon as possible. I definitely will return for future Easy to schedule service. The service staff worked tirelessly to get vehicle take care of as soon as possible. I definitely will return for future oil changes, etc.. More

Great service Great communications and they did a great job! Thank you!! Abby did a great job keeping me updated and Lexi was very professional. The entire staff w Great communications and they did a great job! Thank you!! Abby did a great job keeping me updated and Lexi was very professional. The entire staff was 5 star!! More

Abby is the greatest! The service at Prestige Ford is always excellent. Abby is the best! She has a way of making her customers feel special. I appreciate the extra perks o The service at Prestige Ford is always excellent. Abby is the best! She has a way of making her customers feel special. I appreciate the extra perks offered by the Service Department, such as an occasional free car wash and a rental car when certain repairs are expected to take more than a day to complete. More

Service I had an issue with my brand new F-150, very freakish issue. The service department and management at Prestige were very professional and accommodatin I had an issue with my brand new F-150, very freakish issue. The service department and management at Prestige were very professional and accommodating with the problem. They went through many, unnecessary steps in my opinion, to get the issue resolved. I will and have recommended Prestige to other people. More