Prestige Ford

Pleased with the friendly service manager Tom and service was completed in a timely manner. Was a good experience. was completed in a timely manner. Was a good experience. More

Simple and quick process, it was a pleasure to deal with. Will do business again Will do business again More

This dealership was the best experience I've ever had buying a vehicle. The sales man that worked with me went over and beyond during the process of me looking for a new truck and purchasing a truck at t buying a vehicle. The sales man that worked with me went over and beyond during the process of me looking for a new truck and purchasing a truck at this dealership. All together the salesman/ finances / and the owner at Prestige Ford in Mt. Dora went over an beyond for me. It was greatly appreciated and I'll will send everyone that I know looking for a new or used vehicle there way before anywhere else. More

Prestige Ford is awesome! My Mach E was ordered and went through an 8 month wait. I was able to freely speak to John Hall, general manager, Jonathan, sales manager, and Rick My Mach E was ordered and went through an 8 month wait. I was able to freely speak to John Hall, general manager, Jonathan, sales manager, and Ricky, sales manager, without complaint for ongoing updates on the progress. They were so very kind and awesome!!!. When I picked up my car and financed, Wolf Jean, sales consultant, he helped us for 4 hours along with Mark Fine, the best financial director. Everyone was very patient and answered all of our questions on finance and showing the car's operation. I have bought numerous cars over the years at other dealerships and in other cities and counties and this was by far the most wonderful experience. I will continue doing business here and highly recommend them! To note very recommendable: After leaving the lot, I called and texted Wolf several times on questions. All of my texts and calls were returned within 2-3 minutes. Unbelievable!! Wolf even went to the service department to get an answer for me on a question. And he said to call again if I needed anything! This young sales man is mature, responsible, and kind and respectful, down to earth and easy to deal with and honest! So impressed by him!!! I will always buy from Wolf. Equally impressed with Mark Fine's care and attention to detail!!! For that matter, Ricky and Jonathan and John Hall all rocked, too!!!! I did not expect this level of superb customer experience, but I sure got it!!!! If I could give more than 5 stars I would. I will be a return customer for sure, with Wolf as my salesman. More

I took my explorer in for a software update recall, and because I had a rattling noise coming from the drivers rear door. They were amazing and kept in touch with me throughout.. organized a loaner and we because I had a rattling noise coming from the drivers rear door. They were amazing and kept in touch with me throughout.. organized a loaner and were able to resolve the issue. Such a great experience.. thank you Ford More

Had a great experience with Fred and Rick - I knew what I wanted when I showed up at the dealer and they had everything ready to go so it was a quick in and out. wanted when I showed up at the dealer and they had everything ready to go so it was a quick in and out. More

Extremely pleased with the entire transaction and this dealership. This was the best car purchase experience I’ve ever been involved. Wolf the salesman was exceptional. He didn’t haggle, was upfront and h dealership. This was the best car purchase experience I’ve ever been involved. Wolf the salesman was exceptional. He didn’t haggle, was upfront and has an amazing customer service attitude and professional demeanor. More

This is the worst ,the service dept. needs to be revamped, honesty brings back customers and this dealership has none. Part sent in my name from ford corporation was verified by them and needs to be revamped, honesty brings back customers and this dealership has none. Part sent in my name from ford corporation was verified by them and I was told not there. Repaired my truck with someone else’s part so I know where my part went. And than NO paperwork when I went to pick up my truck. And still after a week ,,,still no paperwork. Will not deal with dealership again.,will travel to another ford dealership even at the cost of $5.00 a gallon of gas. More

Prompt service, excellent communication. Vehicle was serviced in less time than estimated and communication was quick regarding completion Vehicle was serviced in less time than estimated and communication was quick regarding completion More

This was the 2nd car I’ve purchased from Prestige Ford. Both times I was completely satisfied with the sales representative, Mike Cook, and the dealership. Mike was very professional, and made sure I was Both times I was completely satisfied with the sales representative, Mike Cook, and the dealership. Mike was very professional, and made sure I was aware of everything I needed to know and answered all my questions. He in turn has taken several phone calls from me, and again made sure I was a “happy customer”. I have been to the service department a few times, and was more than satisfied with the service performed, and was treated professionally each time. Should I, in the future, need another vehicle, Prestige will be my first stop. More