Prestige Ford

Great Staff !!! Nothing to improve! Service was great , highly recommend! They care about their customers and go above and beyond to achieve excellence. Very pleasant Nothing to improve! Service was great , highly recommend! They care about their customers and go above and beyond to achieve excellence. Very pleasant, kind and caring , they don't try and sell you things you do not need ! Kudos Service Dept ! More

Great Service Department People Needed to get my F150 back up and hauling trees and debris two days after Irma, but a roofing nail through my front tire flattened my plans. Rolled in Needed to get my F150 back up and hauling trees and debris two days after Irma, but a roofing nail through my front tire flattened my plans. Rolled into Prestige Ford, and they had my tire patched and my truck back hauling within two hours. All with compassion and humor. Great staff, great truck. More

Service area When I take my car for service they are great. The last time was right before the hurricane. Everyone was working very hard to get all customers taken When I take my car for service they are great. The last time was right before the hurricane. Everyone was working very hard to get all customers taken care of. Jeff Rudz went above and beyond. Thanks again. More

Wish there where more dealers like this Dealer are in the business to make money, that doesn't mean that buyers are liars and they need to be strong armed. The non confrontational but profes Dealer are in the business to make money, that doesn't mean that buyers are liars and they need to be strong armed. The non confrontational but professional demeanor of the employees of this dealer speak volumes of who they are as a company. We need more businesses ran the way these folks run this establishment. Even the owners son came out and greeted us when we first got there and after we made the purchase. I wish all car buying experiences could be like this. More

routine maintenance Went in to receive the works maintenance. A problem was found. I had a crack in the battery. Car was still under warranty and it was replaced. Had Went in to receive the works maintenance. A problem was found. I had a crack in the battery. Car was still under warranty and it was replaced. Had some minor mishaps but all was resolved. Very good dealership More

Be prepared for your time to be wasted! I have been reluctantly coming to prestige for service on my new ford trucks, i've had four. This was the dealer closet to my area. I am only speakin I have been reluctantly coming to prestige for service on my new ford trucks, i've had four. This was the dealer closet to my area. I am only speaking of the service department in this review, not sales. Every time i bring my truck in for a known mechanical issue it's like pulling teeth to get them to service it under my premium warranty. This last time was it, I will never again set foot in that joke of a service department. My 2014 F150 ecoboost is my latest headache, my truck is suffering from a stretched timing belt that rattles and grinds upon a cold start, it has done this off and on for months and finally the rattle and grind happened daily last week. I am very hesitant to bring my vehicle there, because they always have it for a week minimum. This would be tsb14-0194 ( i found the exact same noise on multiple videos on google).The Service manager failed to diagnose the 4 days they had it this time and basically sent me on my way with no solution. Chuck was the service managers name, and because of his lack of concern for the health of my vehicle, i removed it from their shop. More

Most dishonest dealership ever! I bought a 2011 truck that was previously in a accident with airbag deployment. Once I learned through car fax it was too late and they would not take I bought a 2011 truck that was previously in a accident with airbag deployment. Once I learned through car fax it was too late and they would not take the vehicle back. More

Outstanding Salesmanship This dealership is far beyond my expectations of a car dealership. Everyone there was happy, pleasant and very knowledgeable. They went beyond my wi This dealership is far beyond my expectations of a car dealership. Everyone there was happy, pleasant and very knowledgeable. They went beyond my wishes on a vehicle and delivered on all my needs. I can't say enough about how this dealership treats you like family and the whole process was pleasurable. Calvin Reed was our salesman and we enjoyed every moment with him. Make this dealership a part of your family too, as we have. They will treat you with respect and quality. We dealt with Johnathan, Calvin and Anthony, and the whole dealership was great. My boyfriend and I both bought vehicles there at the same time. We will not trade anywhere else after our experience here. Priscilla Goins and Dennis Shivok More

Awesome Internet Department!!!!!! The internet department was very tentative and helped answer all of my questions on my recent vehicle purchase of a new Ford Fusion! A big shout out t The internet department was very tentative and helped answer all of my questions on my recent vehicle purchase of a new Ford Fusion! A big shout out to my sales consultant Javier for providing me with the up most respect. I will most definitely be coming back for sales and also to check out the service department. More

Great customer service!! Great customer service! From the moment I called into the dealership to inquire about a vechicle and though the final process of signing paperwork, I Great customer service! From the moment I called into the dealership to inquire about a vechicle and though the final process of signing paperwork, I felt no pressure. Everyone was so kind and listened to my needs. This wasn't the sterotypical dealership experiece that I expected. I would recommend to all my friends and family to purchase a vehicle here. More