Prestige Ford
Mount Dora, FL
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Very pleased with the service Joe over in service was a big help, I was very pleased. He went over and beyond to help, he made sure he explained everything clearly and let me know Joe over in service was a big help, I was very pleased. He went over and beyond to help, he made sure he explained everything clearly and let me know what options I have. A very nice and helpful man I would definitely recommend prestige ford and Joe to friends. More
Service is excellent. Abby is the best in the service Department. On the two occasions I bought the car in for normal Servicing it was taken care of quickly and Timely. Th Abby is the best in the service Department. On the two occasions I bought the car in for normal Servicing it was taken care of quickly and Timely. The one time I bought the car in for a problem Abby was right there to help me with it and since they had to order a part gave me a loaner car. I bought my car new and that service was excellent as well. Although I live in The Villages I have found now that Prestige is where I will continue to buy cars. More
Efficient, friendly and knowledgable Abbey Bennett is the reason I come back again and again. She always remembers me and any past issues I've had with my car. The car in maintained pro Abbey Bennett is the reason I come back again and again. She always remembers me and any past issues I've had with my car. The car in maintained properly and without needless work being performed. For me, a product is only as good as the service behind it. More
Awesome place for maintenance Great quick lane and service department. Abbey and Robert take good care of our Bird. They are friendly and helpful with anything we need for our veh Great quick lane and service department. Abbey and Robert take good care of our Bird. They are friendly and helpful with anything we need for our vehicles. We have also bought though them More
Body Shop Repair work on my Toyota Highlander This is my third cat that I have needed body repairs on from accidents (none my fault). Tony and staff have always provided excellent service and high This is my third cat that I have needed body repairs on from accidents (none my fault). Tony and staff have always provided excellent service and high quality repair work! More
Repair my F-350 Joe and Abbey are the best. They have helped me many times and I am really impressed with their professionalism, their effort, their knowledge and th Joe and Abbey are the best. They have helped me many times and I am really impressed with their professionalism, their effort, their knowledge and them as a good person! Alan Cheek More
First rate service Took my 2015 Taurus in for a diagnostic test due to engine lite being on. Was kept informed throughout the process of what the results were as well a Took my 2015 Taurus in for a diagnostic test due to engine lite being on. Was kept informed throughout the process of what the results were as well as the remedy. Problem fixed in a timely manor. More
Great staff, but poor communication between them I took my 2016 mustang eco-boost for an oil change, tire rotation, cleaning up the fuel injection system and fixing emergency brake cable. I took th I took my 2016 mustang eco-boost for an oil change, tire rotation, cleaning up the fuel injection system and fixing emergency brake cable. I took the car Friday and was told they will work on it early Saturday. Saturday evening, I called to check on my car and was told that the car would not be ready, however they only had to fix the emergency brake. They told me it would be ready Monday. Monday at 4:00 pm I called to check on my car and was basically told that they forgot to work on it. I was then offered a rental for which I had to give a $50 deposit plus $43 for insurance just in case anything happened. Tuesday at 12:00 I was called to pick up my car, paid the bill and was given the keys. I walked outside towards what I thought was my car but it wasn't. I had the keys but my car was still in the shop. I love my car and they did do a good job fixing everything that needed fixed. However, they seem to have a communication problem and do not seem to coordinate properly. More
Great Very helpful! Abby did a wonderful job helping me out and making sure I was happy! She kept in contact with me about my vehicle and updated me through Very helpful! Abby did a wonderful job helping me out and making sure I was happy! She kept in contact with me about my vehicle and updated me throughout the service process. More
Great service Out on the road got a Spike in the tire ,The staff at Prestige got us all taken care of, and even a carwash! Thx Out on the road got a Spike in the tire ,The staff at Prestige got us all taken care of, and even a carwash! Thx More