Prestige Ford
Mount Dora, FL
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Great dealership Mike and Stephen were super to work with. I left a very happy customer. Would definately recommend Prestige Ford to all my friends and family with. I left a very happy customer. Would definately recommend Prestige Ford to all my friends and family More
Excellent I purchased my second truck here last week, and once again, I left a happy customer. Jonathan Matthews and Mike Cook are the best. I bought my daught I purchased my second truck here last week, and once again, I left a happy customer. Jonathan Matthews and Mike Cook are the best. I bought my daughter to them last night and she left a happy customer. The service department is great also. I highly recommend this dealership. More
Local dealership, very easy to do business with. Great team of folks. Just bought my second truck from them, they worked to find the vehicle I was looking for at the price I was willing to pay. team of folks. Just bought my second truck from them, they worked to find the vehicle I was looking for at the price I was willing to pay. More
Disorganized Mess This is the second time in a row I have brought my new F-150 in for service and had a terrible experience. My truck is a 2018 with 50,000 miles on it This is the second time in a row I have brought my new F-150 in for service and had a terrible experience. My truck is a 2018 with 50,000 miles on it and the sunroof has already quit working. I have asked the Service Department to look at it twice when coming in for an oil change and every time I pick it up they say they didn't have time (despite requesting this service when I make my appointment). Last time they said their lift was down so they couldn't rotate my tires, but I couldn't get them to take the cost of this service off my Bill. They have also neglected to wash my truck the past two times I have taken it in for 'The Works' service - despite waiting for 3 hours after my appointment time I showed up 10 minutes early for. I received a seemingly automated email from the GM (Richard Weigand) after complaining about multiple bad experiences, but when I try to email him back I never get a response. I know everyone has their off days, but I feel like I have given Prestige more than enough opportunities to redeem themselves. Nick and the Sales Team was great, but go ANYWHERE but here for your Service needs. More
2017 Escape Mike Cook Came to my home with vehicle Wife fell in love with the Ruby Red bought it on the spot, came back an hour later with all the paperwork. He w Mike Cook Came to my home with vehicle Wife fell in love with the Ruby Red bought it on the spot, came back an hour later with all the paperwork. He was such a Gentleman. Thanks Again hope the service dept. does just as well. Jim & Sue Harvey Mt. Dora More
disappointed service tec was supposed to wash my truck with the servicing of said truck and he didn't. iasked 5to have it washed when I checked in . the lady said service tec was supposed to wash my truck with the servicing of said truck and he didn't. iasked 5to have it washed when I checked in . the lady said it was no problem. didn't get done. More
My first time at Prestige Ford. The Service Manager explained the repair and cost quickly. The parts were ordered and came in $30 less than estimated. Very satisfied. explained the repair and cost quickly. The parts were ordered and came in $30 less than estimated. Very satisfied. More
I don't mind telling what I think. But I don't like having to rate with stars. Then being told I have to give 5 stars. What's the purpose? Not very satified they pretend they are making once in a life having to rate with stars. Then being told I have to give 5 stars. What's the purpose? Not very satified they pretend they are making once in a life time offer. Then find out you got charged more than the msp. Would not bought if I had it to do over. Feel like I was lied to! Cheated! Drove over an hour to get there. Called dealership yesterday about a owners manual, never recieved one when I bought truck. Was told salesman would call me back still hasn't called. Wish buying a truck could be done honest. Should feel good instead of regreting it. I paid 3,000 dollars down and 0% interest. Shouldn't be sticker price!! Wish I had my old truck back! More
GOT GPS FIXED EVERYONE WAS GREAT GOT MY CAR FIXED SALES AND SERVICE WAS GREAT, THEY TREAT U LIKE THEY WERE PART OF MY FAMILY . I WOULD BUY ANOTHER CAR THEIR. TONY EVERYONE WAS GREAT GOT MY CAR FIXED SALES AND SERVICE WAS GREAT, THEY TREAT U LIKE THEY WERE PART OF MY FAMILY . I WOULD BUY ANOTHER CAR THEIR. TONY More
5 stars great service with always courteous staff. The appointment process service was easy and fast. Will return for next service on my car!! Thanks appointment process service was easy and fast. Will return for next service on my car!! Thanks More