Prestige Auto Mart of Westport

Meh place and very pricey on cars unfortunately my sales men had a very little experience to start , made a simple trade becoming very complicated and after that he end up damaging the unfortunately my sales men had a very little experience to start , made a simple trade becoming very complicated and after that he end up damaging the car when attaching the plates to the new car , then with the paper work Leslie ( Finance ) did a terrible job , she did the paper work for her only convenience when it wasn't what I had request , all that just to get approved by the bank and get the sale done .. not to mention that a 2016 only had one key and I end up paying extra for a second key from my pocket . Service department are very nice people but they never call you when parts arrive . One thing I want to say very positive on this is for the guy that made my trade be worth it. He did a awesome job trying to get me all that I need and explaining to me all the stuff , I apologize but I forgot his name unfortunately . If wasn't him I would've give 1 start to this place . More

Will return because of Raul Reis!!!! We went in expecting to get turned away but Raul helped us feel at ease about our car situation, then helped us get into a more reliable/safer car for We went in expecting to get turned away but Raul helped us feel at ease about our car situation, then helped us get into a more reliable/safer car for our family. We will recommend Raul and prestige auto mart to all our family and friends! More

I'll be a lifetime customer, thanks to Raul Reis! This is my second time at Prestige Auto Mart in two years. I have to say that for the rest of my life I will buy my cars from Prestige Auto Mart, and This is my second time at Prestige Auto Mart in two years. I have to say that for the rest of my life I will buy my cars from Prestige Auto Mart, and specifically from Raul Reis. The first time I walked through the doors was last year. He was attentive, straightforward, and his willingness to help was unmatched. I bought a car with him that night and picked it up the very next day. Just this weekend, I went to see Raul again to trade in my 2002 Acura (which, I should mention was purchased from Prestige in 2004 and is still driving around 13 years later!). We had one goal in mind: to purchase a vehicle that will accommodate our expanding family, while also staying within a relatively tight budget. Raul let me drive TWO vehicles to Warwick, RI and back so my husband could test drive them without having to miss time from work. When they weren't quite right for us there were no hard feelings and I wasn't pressured to stay or make a deal with one of those cars. Later that night I found an SUV on their website that I liked. I texted him about it and Raul was kind enough to come in (on what I'm sure was his day off) to show it to me. In less than 30 minutes I was able to test drive the car, and he had a deal in front of me. He then brought me to Leslie Gagnon, their Business Manager and in one day she was able to get our monthly payment $60+ cheaper than our budget. Also, unlike other business managers who are shadows in the back, Leslie was available 100% of the process. She kept me in the loop as to how many banks received my application and where she was in the process every step of the way! The team at Prestige is as a family and that is felt in every aspect of working with them. They make shopping for a car, as easy as shopping for groceries! I like coming here because they aren't typical "used car salespeople." They are patient, willing to explain every detail and are essentially on call 24/7 from the second you walk into their doors until you go home with their vehicle. Both times, I brought my two year old son with me, and in addition to extensive car knowledge and helping me learn what to listen for, they helped me buckle his car seat into the cars so he could ride. Also, Raul made balloons with my son's favorite characters and bought him popcorn to help keep him occupied while he explained every detail of the process. From a car buying perspective I did a lot of research and their prices are lower than all of the dealerships in the area. Also, I can speak first hand to the fact that their customer service extends beyonds picking up the car. Once over the summer I couldn't find my key fob to the car I bought last year. I called Raul and they didn't have an extra key to the car, but he gave me the number for someone who could make a new one for me that day! If you want to work with people who are honest, respect your time, are knowledgeable about cars, and put families first then go to Prestige and make sure to ask for Raul Reis! More

Great communication , love the workers got along very well. A pleasure to talk with good prices , LOVE the car thank you so much , highly recommend , love the workers got along very well. A pleasure to talk with good prices , LOVE the car thank you so much , highly recommend More

My new Subaru I had done some research on line so I would have an idea of what I was looking for in a used car. Dylan Sarmento was helpful and knowledgeable. He gui I had done some research on line so I would have an idea of what I was looking for in a used car. Dylan Sarmento was helpful and knowledgeable. He guided me through my selections. He made the buying process easy, meeting me at the expected outcome. He allowed my mechanic the opportunity to test drive the vehicle, and agreed to his safety concerns, rectified the minor issues. He was helpful with the insurance process. I would send family and friends to Dylan in search of a used vehicle . More

Awesome service As soon as I got there Aaron greeted me and was very helpful Wasn’t sure about financing my first car but I got a car I love and the service was amazi As soon as I got there Aaron greeted me and was very helpful Wasn’t sure about financing my first car but I got a car I love and the service was amazing . The business manager Leslie had everything ready when I came back and even had a lower payment plan ! Both were amazing and made my first experience the best will definatly recromend friends and family to this location More

Quick and Easy My salesman Guy, from Prestige Auto Mart was very helpful towards my new car purchase. He wasnt pushy at all, and I would definetly do business with h My salesman Guy, from Prestige Auto Mart was very helpful towards my new car purchase. He wasnt pushy at all, and I would definetly do business with him again. More

Amazing Experience , great service I couldn't be more pleased about my experience at Prestige. I worked mostly with Shawn Zen to get the car I wanted. I cant thank him enough for the co I couldn't be more pleased about my experience at Prestige. I worked mostly with Shawn Zen to get the car I wanted. I cant thank him enough for the comfortable and helpful buying experience . In the process I also had the pleasure of working with Leslie Gagnon who was very kind, professional and answered all my questions with a smile. Thank you to Manny Sarmento as well for an overall great buying experience. More

Happy Customer! Even though I wasn’t able to trade in my car, they got me into the car of my dreams! Thank you so much for making it happen! Even though I wasn’t able to trade in my car, they got me into the car of my dreams! Thank you so much for making it happen! More

Easiest and Best Salesperson Ever!!!!! I was looking for a Jeep Wrangler to replace my vehicle after an accident. Business Manager, Leslie Gagnon found just the car I was looking for and ev I was looking for a Jeep Wrangler to replace my vehicle after an accident. Business Manager, Leslie Gagnon found just the car I was looking for and ever brought it to me so that I could take it for a test drive when I couldn’t get to the dealer. She is a consummate professional....knowledgeable....hardworking....honest...and just an overall nice person. She took care of everything and I was in and out in less than an hour. This has honestly been the absolute best car buying experience I’ve had yet..,and I’ve had a lot of them. Can’t thank these folks enough. Highly recommended. More