Prestige Auto Group LTD

Run far and run fast. How does a $13,000 car become a $18,000 car? Well I'll tell you how. This place tried to add on $2995 in dealer fees. When asked what that was, the salesman stated that it covere $18,000 car? Well I'll tell you how. This place tried to add on $2995 in dealer fees. When asked what that was, the salesman stated that it covered them towing the car to their lot and getting it ready for sale. EXCUSE ME SIR but wasn't it your intention to sell the vehicle anyway? Why should the customer pay for that? Then there was the astronomical 800 documentation fee, the lowjack fee, DMV fee, taxes and fees....HOW ABOUT YOU JUST CHANGE THE NAME TO FEES AND MORE FEES More

They tack on a 2500 dealer fee, 800 for LoJack, and another bogus 250 for a pre-sale inspection. If that wasn’t bad enough they charge an outrageous 800 document fee. Whatever car price you see Jack another bogus 250 for a pre-sale inspection. If that wasn’t bad enough they charge an outrageous 800 document fee. Whatever car price you see Jack it up another 4K minimum. They just post low prices online to get you in there I wouldn’t waste your time with this place. More

Massiel was fantastic to work with! She made my car purchasing experience so easy! Thank you so much for working with me today! I love my new car!! purchasing experience so easy! Thank you so much for working with me today! I love my new car!! More

Do not go here NOT HONEST AT ALL!! We got the test drive done on a BMW 430i, talked price, agreed on price, fees and taxes. Got credit approved, then sales guy adde NOT HONEST AT ALL!! We got the test drive done on a BMW 430i, talked price, agreed on price, fees and taxes. Got credit approved, then sales guy added gap insurance and car warranty, about $4,000. I said no thank you, don't need that. The bank and government don't require them, he spoke to manager that came over and told me if don't take gap insurance and car warranty he would not honor price and fees and everything will be a higher price. I asked him twice to confirm that he was changing his price offer if I didn't accept the insurance and warranty, he said he would not sell me the car unless I also got the insurance and warranty. And then he doubled down by lying and telling me that the bank would not finance me if I didn't get the insurance and the warranty, although the bank had already approved me. I bought a car at a different dealer and wasn't required to get gap insurance or a car warranty, surprise, surprise. I’ve already filed a complaint with the NJ State Division of Consumer Affairs and NJMVC. DO NOT GO HERE, WASTE OF TIME. More

Great place to shop for European car.Many BMW and Mercedeses My wife and me was hoping for used BMW. We found this dealer and we realized that it was a good choice.Thank you guys for your help. My wife and me was hoping for used BMW. We found this dealer and we realized that it was a good choice.Thank you guys for your help. More

2015 Lexus GS 350 AWD F Sport Very prompt service. Good customer service. Would definitely buy a car from here again. Look forward to a wonderful ownership of my new 2015 Lexus GS3 Very prompt service. Good customer service. Would definitely buy a car from here again. Look forward to a wonderful ownership of my new 2015 Lexus GS350. More

Thousands in hidden fees. Terrible experience. Bought a truck listed at $23,500. Took it home and saw on the bill of sales that they sold it to me for $27,500, before taxes and documentary fees. Ca Bought a truck listed at $23,500. Took it home and saw on the bill of sales that they sold it to me for $27,500, before taxes and documentary fees. Called them. They said the $4,000 came from a Bank Fee. Called the bank. They said that was false. Called the dealer back. They said it was a Dealer Fee. The bank called me back. They said they decided to end their business with Prestige Auto because of multiple claims like mine, and it just wasn’t right. Was able to renegotiate my contract and get $1,500 back. Sold me the truck with an empty tank. Promised to send me a spare key. Called back a month later they said they didn’t have a spare key. These people are crooks and I mean that literally. Don’t be like me. Read the fine print very well. I wound up paying almost 10K over sticker price. I hope they go to jail. Manager is a xxx. Russel was polite at least. More

SCAM Dealership crazy additional fees Drove from long Island and was told no additional fees. Got there and was told $2,490 dear fees, $590 documentation preparation fee. Obviously I knew Drove from long Island and was told no additional fees. Got there and was told $2,490 dear fees, $590 documentation preparation fee. Obviously I knew about taxes, registration. Thankfully I recorded him and have texts. Will be filing with proper authorities to make sure you don't get rip off. More

Worst place ever. They put online low price but they charge so many unknown dealer fees. Their customer service was awful. They didn't answer my emails, so I needed to They put online low price but they charge so many unknown dealer fees. Their customer service was awful. They didn't answer my emails, so I needed to call them. And it wasn't nice experience to speak to them. But they offered fair price as I thought. Okay... They added a $2000 dealer fee for purchasing the car! I just wasted time there! More

Horrible customer service Never go to this dealership they are built off of being frauds and also selling you damaged vehicles and they refused to pay to get fixed after you bu Never go to this dealership they are built off of being frauds and also selling you damaged vehicles and they refused to pay to get fixed after you buy the vehicle. They never answer their phones and they never get back to you even if you leave a message there sales put men are cowards did you not answer any of your phone calls or text messages and if they do they are very brief the vehicles that they sell or of lesser quality and there is no customer service when it comes to actually taking care of the customer and the vehicle whatever you do avoid this dealership at all costs More