Prescott Honda - Service Center

Hometown service I needed to have our Fit get its Auto Butler done and I left it one afternoon to be done at the dealerships convenience. To my surprise, Kelly was abl I needed to have our Fit get its Auto Butler done and I left it one afternoon to be done at the dealerships convenience. To my surprise, Kelly was able to squeeze it in that afternoon. Mike was "Johnny on the Spot" and picked me up soon. I was completely pleased with the service I had. More

They did exactly what they said they would do! Nice experience. Friendly and professional. My work was done on time and the service was excellent! Joe was very efficient as he processed my paper Nice experience. Friendly and professional. My work was done on time and the service was excellent! Joe was very efficient as he processed my paperwork, as it was my first time in the dealership for service. He made the experience easy for us! More

Excellent experience, as usual. I called ahead to let the service department know that I was running 30 minutes late for my appointment and they still fit me in, no problem. Excellen I called ahead to let the service department know that I was running 30 minutes late for my appointment and they still fit me in, no problem. Excellent communication and easy process. More

Best Service Prescott Honda continues to be well above average in their attention to detail regarding maintenance. I have been taking my Honda vehicles to Prescot Prescott Honda continues to be well above average in their attention to detail regarding maintenance. I have been taking my Honda vehicles to Prescott Honda for the last 20 years. More

As usual, great service from the entire team It was time for the old gal to have routine service. Everyone from service mgr., service rep and shuttle drivers were courteous, friendly and profess It was time for the old gal to have routine service. Everyone from service mgr., service rep and shuttle drivers were courteous, friendly and professional. More

A great welcome We had to use fix-a-flat for a slow leak over a 13 hour trip. After about six months, the tire started leaking again and we took it to a local to tire We had to use fix-a-flat for a slow leak over a 13 hour trip. After about six months, the tire started leaking again and we took it to a local to tire repair for a patch. They were unable to locate the leak, but then the TPMS Warning Light came on. More

Auto Butler I had the Auto Butler service performed and paid $9.95 extra to have the car vacuumed and inside windows cleaned. They did a GREAT JOB! I had the Auto Butler service performed and paid $9.95 extra to have the car vacuumed and inside windows cleaned. They did a GREAT JOB! More

Always Great Service I went in a routine oil and filter change and in the process of scheduling for this service, the advisor told me about an airbag recall and that he ha I went in a routine oil and filter change and in the process of scheduling for this service, the advisor told me about an airbag recall and that he had the parts currently in stock. He recommended I have the service done while I was there due to the usual unavailability of airbag parts. I agreed with him and the entire service, with the airbag updates, took only about an hour longer. Always friendly and great service at this Honda dealer. Thank you! More

Great people work at Prescott Honda So nice to get acquainted with the service dept at Prescott Honda. Many years ago, the dealership and service were different and a place I would defin So nice to get acquainted with the service dept at Prescott Honda. Many years ago, the dealership and service were different and a place I would definitely stay away from. Actually, the previous ownership prevented me from ever buying a Honda, although there were several I was interested in. Not so with this new place and new ownership. Very happy with my salesman a year ago and very happy with the person in charge of service when you drive in. She was very nice even though the reason my battery died was my fault for not driving the car enough. Extremely accommodating to do the yearly oil change without an appt while I was there. And all the other people in the dealership were equally nice. It is a welcoming dealership and one I intend to buy from again someday. If all the employees in the workplace were as nice as Kelly Hill, the world would be a better place. I hope they pay her well for she is an amazing representative for the brand. More

Air bag replace, transmission and oil change, tire rotated All work done as promised and estimated. no follow up problems noted. Service rep was friendly and professional. Would use service center again, thank All work done as promised and estimated. no follow up problems noted. Service rep was friendly and professional. Would use service center again, thank you. More