Prescott Honda - Service Center

Great Service, as usual! I know I can always count on Prescott Honda for excellent and friendly service. In the 10+ years I've owned a Honda, I've never had any problems. Than I know I can always count on Prescott Honda for excellent and friendly service. In the 10+ years I've owned a Honda, I've never had any problems. Thank you all! More

Service Advisor Noble Jones did an outstanding job. There was a very long delay from the time I received the air bag recall letter and contacted the dealership to the appointment to schedule the wor There was a very long delay from the time I received the air bag recall letter and contacted the dealership to the appointment to schedule the work. Somehow tracking and follow-up process was ineffective. More

recall My vehicle was called in for a recall for a replacement airbag. I found the staff to be kind, fast and friendly. The waiting room was awesome and the My vehicle was called in for a recall for a replacement airbag. I found the staff to be kind, fast and friendly. The waiting room was awesome and the time went by quickly. The office was beautiful with free wifi, free coffee, hot water, tea as well as snacks, comfy chairs, plenty of natural light and AC. More

Service Noble provided a thorough explanation what the service covered when I brought in the Civic. He also asked if I had any problems which I did with the Noble provided a thorough explanation what the service covered when I brought in the Civic. He also asked if I had any problems which I did with the A/C. He said that he would call me about it and if there were other issues. Later, he contacted me to explain that the A/C wasn't producing enough cool air and covered what had to be done and also when the car would be ready. Everything was completed when I stopped by and Noble reviewed the results of the service. A very efficient and pleasant experience! More

Very Good Service I always go back to Prescott Honda for the people there are so friendly and the service is awesome..Staff are professional and courteous.. Thank You I always go back to Prescott Honda for the people there are so friendly and the service is awesome..Staff are professional and courteous.. Thank You Kelly and Chris! More

Auto Butler Always helpful, professional and friendly staff. Time estimates for work being done are always accurate. There is always a reminder and a follow up Always helpful, professional and friendly staff. Time estimates for work being done are always accurate. There is always a reminder and a follow up call. More

Done Early I was told it would be 2 hours for the requested service. I was most surprised to receive a call after an hour that the work was completed. I was told it would be 2 hours for the requested service. I was most surprised to receive a call after an hour that the work was completed. More

Exellent customer service I have a busy schedule and was not able to bring car in during the day. I dropped it off in the evening and the next morning my advisor called , let I have a busy schedule and was not able to bring car in during the day. I dropped it off in the evening and the next morning my advisor called , let me know they got car and keys and that the car looked good and just needed the normal service. She called shortly after and said it was done. They were able to take payment over the phone and locked the keys in car , under a big light, so that I was able to pick it up in the evening. More

Replace front rotors Friendly, informative, professional and efficient. Kudos to Chrys and her compadres and to the mechanics who do the good work. Friendly, informative, professional and efficient. Kudos to Chrys and her compadres and to the mechanics who do the good work. More

Not bad Could have a better price on my service. My service representative was very friendly and cooperative. Could have a better price on my service. My service representative was very friendly and cooperative. More