Prescott Honda - Service Center

Great service experience. Our service advisor, Joe Krizek, always greets us with a smile. He explains what service needs to be done and specifically what the service entails. Our service advisor, Joe Krizek, always greets us with a smile. He explains what service needs to be done and specifically what the service entails. He keeps us advised of the status and when the work is completed explains what was done and the status of the vehicle--brakes, tires, etc. Work performed is always done correctly the first time. More

Car Care We have been Acura owners for years and always have them serviced at Honda. The service has always been completely satisfactory. Nino was particular We have been Acura owners for years and always have them serviced at Honda. The service has always been completely satisfactory. Nino was particularly helpful this last visit. More

Recall on airbag Took my Honda in for a airbag recall notice, told them I was in a hurry, and they got the job done quickly. Very pleased... Took my Honda in for a airbag recall notice, told them I was in a hurry, and they got the job done quickly. Very pleased... More

Recall work Went in for door lock recall. Everything seemed straightforward. Support rep. was friendly and communicated well. Didn't take too much time. Appreciat Went in for door lock recall. Everything seemed straightforward. Support rep. was friendly and communicated well. Didn't take too much time. Appreciate that dealer has wi-fi. This survey is irritating, however. Why on earth are you requiring at least 25 words? More

Fast, Friendly and Efficient I live in Payson so it's a long drive for me to go to your facility. Since my daughter is in Prescott, I always combine my service with a visit to her I live in Payson so it's a long drive for me to go to your facility. Since my daughter is in Prescott, I always combine my service with a visit to her. I brought the car in for the recall on the airbags, also to check my battery out. I had expected to wait several hours but I was out in an hour and a half. The battery needed replacing and that was done and pricing was fine. The Service Advisor was friendly and helpful. I drove home to Payson afterwards. I was a little disconcerted when after returning home, I had to go back out to pick my dog up from the kennel. The engine service light came on and remained on until I was almost home from my errand. It suddenly disappeared. I called the Service Advisor immediately and he said to just keep an eye on it. Might just have been a fluke. That they didn't do anything that would have caused it. Since I have driven the car since, I don't know if it will remain off. If it returns, I will check back with one of your Service Advisors. Otherwise, I'm very happy with the service received. More

"ONLY $25.00"...GEE THANKS! During our last scheduled maintenance visit, 8/2015, the service writer comes to us with a "nail in the tire" issue, says it's leaking air, great news During our last scheduled maintenance visit, 8/2015, the service writer comes to us with a "nail in the tire" issue, says it's leaking air, great news though... the tire can be patched for ONLY $25.00. I pass this "great offer" up knowing the tire has no leak & the on-board tire sensor sends no low tire signal. We have either purchased or leased Honda's for the last 15-20 years. You would of thought they could throw in a tire patch now and then. The vehicle was already on the lift and what a nice customer service move this would have been. Then because I declined to be ripped off for the tire repair the service writer let's our finished, just serviced vehicle, set in the pick-up area and waits on a few other people before us... just to show his feelings on the situation. I then go to Discount Tire where you do get great customer service and no charge for tire repairs...even if you did not purchase tires from them. They pulled the tire and said...no leak or puncture...a small piece of metal was in the tire but did not puncture. Service writer must be a commission based job. More

Friendly and courteous I had a good experience with the dealership. Everyone I spoke to was friendly and courteous. The waiting area is comfortable and I liked the free refr I had a good experience with the dealership. Everyone I spoke to was friendly and courteous. The waiting area is comfortable and I liked the free refreshments. More

Great service and kindness Chrys, the Service Advisor, and Perry, the Courtesy Driver, were so friendly and helpful. It seems like a very well organized Service Dept. Will defin Chrys, the Service Advisor, and Perry, the Courtesy Driver, were so friendly and helpful. It seems like a very well organized Service Dept. Will definitely be a return customer, when needed. More

Excellent service as always. Been servicing our Honda's here for 10 years. Always received excellent service and courtesy. Like to use their coupons and specials too. Been servicing our Honda's here for 10 years. Always received excellent service and courtesy. Like to use their coupons and specials too. More

A pleasant experience Everything I asked for was done and handled completely by my service representative, Nino. He checked to see that the work was completed, and even app Everything I asked for was done and handled completely by my service representative, Nino. He checked to see that the work was completed, and even applied the coupon I brought in to save me a little money. Thank you so much. More