Prescott Honda

Air conditioner began blowing warm air, would no longer cool Service Adviser took us in right on time. A diagnostic analysis was done quickly and the parts and work required to fix the problem were explained to Service Adviser took us in right on time. A diagnostic analysis was done quickly and the parts and work required to fix the problem were explained to us in detail, Loaned us a brand new Civic for over night. Called the next day when our car was ready. We picked our car up and the air conditioner is working just fine now. We felt cared about and taken care of in a friendly professional manner. More

Paint update and oil change service All items to be serviced were done in amazingly short time Key scratches near door handles were removed. Car exterior assumed it original appearance All items to be serviced were done in amazingly short time Key scratches near door handles were removed. Car exterior assumed it original appearance. Car was ready ahead of schedule. More

Excellent Service My family has always had excellent outcomes with Prescott Honda staff. We have had a couple of instances in which we needed emergency work done and t My family has always had excellent outcomes with Prescott Honda staff. We have had a couple of instances in which we needed emergency work done and the work was completed very quickly. The staff listens to the customer, answers questions completely and honestly. Appreciate the staffs' professionalism. More

went extra mile I brought my fit in for seat belt repair. It was discovered the wrong part had been ordered. When I explained I could not return the next day for repa I brought my fit in for seat belt repair. It was discovered the wrong part had been ordered. When I explained I could not return the next day for repair, and was leaving on road trip the correct part was taken from a new fit and all was well. More

Very pleased A/C problem and stuck glove compartment problem solved. I specially appreciated the free pre-trip checkup. All was done in a reasonable time and ex A/C problem and stuck glove compartment problem solved. I specially appreciated the free pre-trip checkup. All was done in a reasonable time and expense. More

Best experience I've had buying a car yet! From the time I arrived until I left with my new car I was treated with respect, regaled with humor, and truly felt I could trust Patrick in his since From the time I arrived until I left with my new car I was treated with respect, regaled with humor, and truly felt I could trust Patrick in his sincerity and honesty. I also thoroughly enjoyed Karen as she made her way through the paperwork! I highly recommend this dealership due to the experience I had with them. More

Hometown service I needed to have our Fit get its Auto Butler done and I left it one afternoon to be done at the dealerships convenience. To my surprise, Kelly was abl I needed to have our Fit get its Auto Butler done and I left it one afternoon to be done at the dealerships convenience. To my surprise, Kelly was able to squeeze it in that afternoon. Mike was "Johnny on the Spot" and picked me up soon. I was completely pleased with the service I had. More

They did exactly what they said they would do! Nice experience. Friendly and professional. My work was done on time and the service was excellent! Joe was very efficient as he processed my paper Nice experience. Friendly and professional. My work was done on time and the service was excellent! Joe was very efficient as he processed my paperwork, as it was my first time in the dealership for service. He made the experience easy for us! More

Excellent experience, as usual. I called ahead to let the service department know that I was running 30 minutes late for my appointment and they still fit me in, no problem. Excellen I called ahead to let the service department know that I was running 30 minutes late for my appointment and they still fit me in, no problem. Excellent communication and easy process. More