Prescott Honda

I bring my Hybrid in for regular servicing. Daniel at the service department was incredibly thorough, polite, and professional. Daniel at the service department was incredibly thorough, polite, and professional. More

From the salesman Matt to the finance manager Brett everything was done exceptionally well. Thanks to both of them! everything was done exceptionally well. Thanks to both of them! More

Prescott Honda is the BEST! No issue is too big or too small for Allen and his team to fix and always good humored!!! No issue is too big or too small for Allen and his team to fix and always good humored!!! More

Garrett was very polite and did a great job explaining everything about my car service and keeping me informed while I waited. Thank you ! everything about my car service and keeping me informed while I waited. Thank you ! More

Great dealership. Have been coming here for eleven years. This is our third CRV from Prescott Honda. Matt in Sales was great to work with and this is the fastest we ha Have been coming here for eleven years. This is our third CRV from Prescott Honda. Matt in Sales was great to work with and this is the fastest we have done a transaction anywhere. Chris Rice in Service handled all our needs quickly and efficiently. More

Have been coming to this location for regular service since purchasing my vehicle here in SUM '22. Consistently good and recommended! since purchasing my vehicle here in SUM '22. Consistently good and recommended! More

We have been dealing with Prescott Honda for 11 years and our experience has always been excellent. Just leased a new CRV Hybrid and look forward to great service. Matt in sales was great and Chris Rice in S our experience has always been excellent. Just leased a new CRV Hybrid and look forward to great service. Matt in sales was great and Chris Rice in Service was excellent as well. More

Service was fast and addressed all my concerns. Completed all necessary maintenance items per mileage. Only one issue did not note tires or brakes millimeters to next replacement. Hope they put the Completed all necessary maintenance items per mileage. Only one issue did not note tires or brakes millimeters to next replacement. Hope they put them in the computer maintenance logs for my car since I always use Prescott Honda. More

My purchase experience was 4 stars, but my first service experience was unsatisfactory. Arrived 10 minutes early for my 9:45 appointment. Was not checked in until 10 minutes late due to "a problem with th experience was unsatisfactory. Arrived 10 minutes early for my 9:45 appointment. Was not checked in until 10 minutes late due to "a problem with the system", which only seemed to affect my vehicle as I watched others get checked in and out with no problems. Was told service would take 1.5-2 hours and decided to wait at the dealership. After 2 hours, I noticed my vehicle seemingly done with service, but sitting out front, so I inquired. Was told that it was just waiting for my service rep to finish paperwork. 25 minutes later it was still sitting there, and I called my husband to come pick me up as we had another appointment we were in danger of missing. At that moment the service rep came to have me sign for the keys. I inquired as to the delay and was told that all the cars came at once and all needed to be processed to leave at the same time. What on earth did I make an appointment for? I pulled out of the dealership parking lot after 3 hours and 10 minutes. Unfortunately this is the only Honda dealership in the area. The lesson I learned is that I will not stay at the dealership while they service my vehicle. More

They make servicing my car very easy. The service people are friendly, listen, and follow through with their promise. The service people are friendly, listen, and follow through with their promise. More