Premier Toyota of Amherst

Great service! There was no pressure to buy. Just a feeling that they wanted me to be 100% satisfied. I can't believe all the amenities provided with a car purchas There was no pressure to buy. Just a feeling that they wanted me to be 100% satisfied. I can't believe all the amenities provided with a car purchase! More

I got a great car and the price was right. Premier Toyota is very service oriented. We made an appointment to meet and they were very concerned that there was no waiting time. Our salesman wa Premier Toyota is very service oriented. We made an appointment to meet and they were very concerned that there was no waiting time. Our salesman was extremely knowledgeable and answered all of our questions. We were not initially happy wth the amount that they were willing to pay for the trade-in, but they adjusted that figure to what was acceptable to us. We received the car clean and with a full tank of gas. The car had been a demo and was due for a 5,000 mile servicing. I brought it in two days later and everything went smoothly. More

Great guys to deal with. Lonnie was super friendly, not pushy, nice to work with. Marc did all our paperwork. Got everything done quickly. Answered all question. Was very nic Lonnie was super friendly, not pushy, nice to work with. Marc did all our paperwork. Got everything done quickly. Answered all question. Was very nice. Both worked well with my husband and his sense of humor. 3rd vehicle we bought from Premier, probably my best experience. More

Great experience with Tariq Tariq was extremely helpful, friendly and knowledgeable regarding our recent Camry purchase. He provided us with timely answers to any questions we ma Tariq was extremely helpful, friendly and knowledgeable regarding our recent Camry purchase. He provided us with timely answers to any questions we may have had. More

Great experience with Bill Miller at Premier Toyota I had a pleasant and smooth purchase from Premier Toyota. Bill Miller was an awesome sales rep. Very helpful, knowledgable, and courteous. I would lov I had a pleasant and smooth purchase from Premier Toyota. Bill Miller was an awesome sales rep. Very helpful, knowledgable, and courteous. I would love doing business at Premier Toyota on the future and with Bill Miller. More

Great experience Just a tremendous service experience - friendly, helpful, informative just completely enjoyed going there for service and for buying. Everyone was so Just a tremendous service experience - friendly, helpful, informative just completely enjoyed going there for service and for buying. Everyone was so helpful and pleasant during my visit More

Business as Usual: Knocking it out of the Ballpark! While the "real" work is being done on the vehicles. the one in charge of the process takes the time to keep us appraised of progress. It can't be gre While the "real" work is being done on the vehicles. the one in charge of the process takes the time to keep us appraised of progress. It can't be great all of the time, since things fail, need replacement and maintenance. But a discussion allowed me to choose if I wanted to purchase (in this case) a new battery, even though it hadn't actually failed. Testing indicated it would likely fail this winter though. When it's cold and snowing, that would be the least wanting time. So I opted to get a new one. Most likely, I could have gone elsewhere and maybe even for less. But then if I have issues, to whom would I turn? Instead I choose to do essentially everything with the same dealer, making them accountable for it all. So far, it has paid off with my RAV4 being about as reliable as any I've had. So I'm happy with the vehicle and Premier Toyota's service. Kudos to Kim Moore for an outstanding job as the intermediary between the workers and me. When I got the vehicle there, I'm happier than ever I opted for their maintenance program. Instead of paying for every LOF, it amounts to being paid in advance from when I got it. In addition to checking that everything is alright (fluids, brake lining, etc., etc.), they also rotate the tires. My only regret is they decided to not use Nitrogen to fill the tires. So I tell them to check tire pressure but not fill if low. If they do get low in tire pressure, I then have to go somewhere that does that. I don't blame them for not offering that. But it is the way I wanted to go. Other than that, they are my go-to dealer 100% -- and happy to do so. They seem intent on obtaining superior service as I got a call to confirm I was happy as well as an E-mail asking for feedback. Both were within 24 hours of the service. More

Listened to what I wanted. Unlike a lot of other people, I don't really enjoy buying a new car. Tariq not only listened to what I said I was looking for, but gave me exactly wh Unlike a lot of other people, I don't really enjoy buying a new car. Tariq not only listened to what I said I was looking for, but gave me exactly what I wanted. More

Premier Donnell Hill was a great salesman. Because of him I bought My Rav4. I have bought from the same Ford dealer since 1996 but I am now sold on staying w Donnell Hill was a great salesman. Because of him I bought My Rav4. I have bought from the same Ford dealer since 1996 but I am now sold on staying with Premier Toyota from now on. Everyone there was very attentive to my needs. For me the old school training that a salesman was taught is a complete turn off and I am sure to many others. Mr Hill gave me my space, did not try to shove this vehicle down my throat and allowed me to make a rational decision with no intimidation or pressue. For this reason I am now driving a 2015 Rav4. As long as Mr. Hill is there I will purchase another Toyota in 3 years. Good Job Donnell. More

Everthing was done in timely fashion. I got right in the service department. I was kept up to date as the work was being completed. I had the opportunity to ask questions as the work was I got right in the service department. I was kept up to date as the work was being completed. I had the opportunity to ask questions as the work was being completed. More