Premier Toyota of Amherst
Amherst, OH
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I just bought my fifth vehicle form Premier Toyota. I drive more than two hours to do business with them becuase they are friendly, honest and have good prices upfront. I never have to haggle or fight. T drive more than two hours to do business with them becuase they are friendly, honest and have good prices upfront. I never have to haggle or fight. They are great to deal with. They wash my car everytime I come in and treat me like family. It's easy. More
Laurel is friendly and knowledgable. She listened to us Laurel is friendly and knowledgable. She listened to us and found us a car that we are pleased with. She made us feel at ease.Thank you. Laurel is friendly and knowledgable. She listened to us and found us a car that we are pleased with. She made us feel at ease.Thank you. More
We brought our 2004 Camry in for service and decided to look at the new cars. Marisol approached us and patiently stayed with us,answering questions and managing our changing ideas about what we might wa look at the new cars. Marisol approached us and patiently stayed with us,answering questions and managing our changing ideas about what we might want. David assisted when Marisol was getting cars for test drives. I found both David and Marisol helpful, knowledgeable and interested in what we needed. There was no pressure on us to buy. We ended up buying a 2012 Camry because of the excellent service we received from Marisol and David. David Weaver was prepared, patient,and efficiently walked us through our paperwork and made the process understandable. All 3 employees made my husband and me decide that we would bring our cars to Premier from now on. The dealership is outstanding! More
The customer service was fantastic! Tim went out of his way to help me(over the phone and by internet-since I live near Cincinnati).Premier offered 0% financing on new Camrys, and no dealership in Cincinna way to help me(over the phone and by internet-since I live near Cincinnati).Premier offered 0% financing on new Camrys, and no dealership in Cincinnati could,or would match it! Once we got to the dealership everyone was very friendly and knowledgable. We were given a tour of the place,and introduced to the service guys etc. Tim showed me how everything on the car worked, even things I did not think to ask. He also followed up with a phone call to make sure we were satisfied with everything More
They were friendly and efficient. We would consider going back for a new car. The finance department was very expedient with giving us a complete run down on our choices of financing, and we feel it was the back for a new car. The finance department was very expedient with giving us a complete run down on our choices of financing, and we feel it was the best option for us. As for the salesman he seemed well informed and was honest. More
We are repeat customers to this dealer because every experience from purchase to service has alvays been great. All of the staff has always been professional and friendly. On our last visit on Jan. 31 experience from purchase to service has alvays been great. All of the staff has always been professional and friendly. On our last visit on Jan. 31, we went in with a good idea of what we wanted to pay monthly, the salesperson Ben Leone was great at working with us to get us to stay within our budget, and we left with a new car, no hassle and very big smiles on our faces. The customer service didn't end there, we were shown how everything worked in the car and our phones were synced with the cars bluetooth system, which is pretty cool! We love our Toyota, this is now our 4th and not the last, and will continue to go to Premier to get great customer service. Thank you! Rivera Family... More
My wife and I were looking for a new vehicle and had contacted several other dealerships within the area but none other than Premier responded in a sincere fashion. Laural Whitener started working with contacted several other dealerships within the area but none other than Premier responded in a sincere fashion. Laural Whitener started working with us and for the next few months, as we test drove a couple of vehicles and researched each one she was very patient and willing to answer any of our questions. She was always courteous, professional, and never pushy to make a sale. I credit the sale of our new Prius V from Premier to Laural who made us feel like a friend instead of a buyer. She is certainly a credit to the sales profession and to Premier. The Broughtons More
Customer service was great as usual--I have a 2008 Toyota and have found service to be great and everyone helpful and friendly at the dealership! and have found service to be great and everyone helpful and friendly at the dealership! More
Marisol was very friendly and patient and put me in the car she knew I really wanted and would be happy with, and Dave went above and beyond to get me the best financing and options available. I may be a T car she knew I really wanted and would be happy with, and Dave went above and beyond to get me the best financing and options available. I may be a Toyota owner for life! More