Premier Toyota of Amherst
Amherst, OH
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Ryan's professional, thorough and courteous approach made our shopping experience a great one. From the immediate follow up to our email request, to the delivery of the vehicle, Ryan walked us through the p our shopping experience a great one. From the immediate follow up to our email request, to the delivery of the vehicle, Ryan walked us through the process, and made sure to explain each step. He represented the dealership with tremendous professionalism. We were very pleased with the experience and would certainly recommend Premier, and Ryan Mincey to anyone seeking a relaxing, professional and efficient car buying experience. We also received excellent finance service from David Weaver. More
Ryan gave us professional and preferential treatment from beginning to end of our stay at the dealership. We were initially visiting Toyota to find the trade-in value of our 2008 Tundra Limited and ended up beginning to end of our stay at the dealership. We were initially visiting Toyota to find the trade-in value of our 2008 Tundra Limited and ended up test driving several vehicles, buying a used vehicle for our daughter, discovered the advantages of getting a hybrid for our next vehicle purchase, and STILL walked away with money after trading in the Tundra. The staff was courteous, smiling and saying hello each time we walked passed anyone, Ryan was a "rock star" in helping us through the entire process, and, once we made our decision, the staff got us through the papertrail quickly. I definately recommend Premier Toyota for anyone thinking of getting a new or used vehicle. The professionalism and friendliness was outstanding. More
Everyone I worked with was great. Tony was especially awesome! There was no pressure whatsoever. Everything went smoothly and I had a very pleasant experience. It is highly appreciated to have a sal awesome! There was no pressure whatsoever. Everything went smoothly and I had a very pleasant experience. It is highly appreciated to have a salesman who isn't pushy and "just wants to sell cars" Tony was a pleasure to deal with. More
Tony went above and beyond in my book and I am grateful to him for listening to our needs and finding the perfect car. Our daughter is 16 and this is her 1st car. I told Tony how much money she had saved, to him for listening to our needs and finding the perfect car. Our daughter is 16 and this is her 1st car. I told Tony how much money she had saved, that she was a new driver, she is a very small girl and needed a smaller car and as a mom I needed to know she was in a safe sound car. Tony called me and said he had a car for her, so my husband went to check it out and he was so impressed with Tony and the car that he bought it on the spot. We had to wait to pick it up when we could both go and when we got there the car was spotless and Tony had tied pink balloons on both the mirrors for my daughter. It was really sweet and we will be back in the spring when our son turn 16 and is ready to buy his 1st car. Thank you Tony for everything. You made the difference. More
The experience of buying a new car at Premier was good. We were treated with respect with no pressure. All of our questions were considered and answered satisfactorily. The car we picked was available an We were treated with respect with no pressure. All of our questions were considered and answered satisfactorily. The car we picked was available and awesome. PC12312011 More
I was very impressed with the overall purchase experience at Premiere Toyota Scion. From the Sales staff, financing, vehicle prep and final delivery, the entire process was smooth. Subsequent visits to the s at Premiere Toyota Scion. From the Sales staff, financing, vehicle prep and final delivery, the entire process was smooth. Subsequent visits to the service departments to answer questions on ordering accessories have proven to be as friendly and knowledgeable. The entire experience was "no pressure" from any of the staff. Tony has followed up with both my wife and myself (as we both purchased new Scions), and makes a point to speak to us when we come in. Keep up the great work! More
I was very pleased with my experience at the dealershop. Dylan was very courteous and fun. He returns my calls promptly and answers my questions quickly. This was my first time at the dealer and I am very s Dylan was very courteous and fun. He returns my calls promptly and answers my questions quickly. This was my first time at the dealer and I am very satisfied. More
My wife and I went to the dealership to check out three specifice vehicles: Scion XB, Camry, and Rav4. Dylan Farmer allowed us to test drive each vehicle and explained the basics of each. I have previous specifice vehicles: Scion XB, Camry, and Rav4. Dylan Farmer allowed us to test drive each vehicle and explained the basics of each. I have previously owned a Camry (184,000+ miles) and currently owned a 2006 Scion XB (84,000+ miles). Although more than satisfied with my Scion, I was bitten by a new car bug. I liked the new Scion XB with the exception of the narrower windows and the gear shift midway between the dash and console. The Camry was a dissapointment considering my prior Camry. The seat position is too low and the door frame hinders easy of entry without whacking my head. Also prefer a sitting position without my legs being stretched out in front of me. The Rav4 had a sitting position similar to my ScionXB, was not loaded with undesired bells & whistles, and, although more expensive than I had planned was the right fit. Negotiating the trade-in value of my car was as expected and I felt satisfied overall with the deal. Dylan was pleasant, attentive, and went out of his way to make my wife and I feel comfortable without any pressure. By the way, we spent a little over 4 hours from start to finish. The finance person (Wesley) was also very accomodating and explained everything in detail. When I arrived home with our new car, I immediately called my insurance agent to verify coverage. The drive home is only 5 minutes. When the agent answered, he said that he had already been notified of the purchase and had all the necessary info. This is a significant part of a car purchase and Dylan exceeded expectations. More
Our experience at Premier Toyota was totally great! Our past car shopping was always a negative experience, but not this time. Our salesman, Dave Sayer, was amazing!!! We actually enjoyed the process. We past car shopping was always a negative experience, but not this time. Our salesman, Dave Sayer, was amazing!!! We actually enjoyed the process. We were treated with respect and care. We felt really valued us as a customer. When it was time to talk numbers, they worked with us, and we got the car we wanted at a great price. We highly recommend Dave Sayer!!! When it was time to do the finances, Dave Weaver made it simple and painless. Thanks Premier Toyota! We're driving our dream car because of your commitment to no hassels, no games and no tricks, and your willingness to work with your customers to make a deal that worked for both us and you. We'll definately be back. Thank you! More
Purchasing a vehicle is stressful for me. I was helped by Purchasing a vehicle is stressful for me. I was helped by Patrick Russ and I never felt rushed to make a decision before I was sure of what I wanted. Purchasing a vehicle is stressful for me. I was helped by Patrick Russ and I never felt rushed to make a decision before I was sure of what I wanted. Patrick was friendly, down to earth and gave me plenty of his time. I feel he assisted me in my purchase rather than selling me a car.We are very happy with our new Scion Xb and feel we were treated very fairly all around. I would recommend Premier Toyota to my friends. Thank you Patrick and Brian More