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Premier Subaru Middlebury
Middlebury, CT
1,315 Reviews
Premier Subaru Middlebury is home to the premier advantage buyers benefits package which includes our peace of mind guarantee -3 day exchange policy available on every new Subaru we sell plus so much more!
We are dedicated to providing you with an ownership experience worth raving to your friends about. We offer new Subaru models, used cars, and the service, parts and car financing in Watertown that folks from Danbury, Southbury, Torrington, Hartford and Middlebury CT want and need. That includes new models (i.e., the Forester, Impreza, Legacy and Outback, financing and everything in between, including genuine Subaru parts & car service in Middlebury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,315 reviews
July 10, 2016
Customer service Very friendly staff very sufficient made purchasing my car a very easy and good experience Paper work was gone over throughly all questions answere Very friendly staff very sufficient made purchasing my car a very easy and good experience Paper work was gone over throughly all questions answered well organized More
by Rosie606
Employees Worked With
Edwin Estrada
July 02, 2016
Sales person was great My sales person - who had to replace the original one that left - was great. His name is Edwin Estrada and he did an excellent job getting my car rea My sales person - who had to replace the original one that left - was great. His name is Edwin Estrada and he did an excellent job getting my car ready and showing me all the new gadgets. The financing and paperwork part of my experience was adequate - there seemed to be a "failure to communicate" on a few levels, but it all worked out fine. I love my new car! More
by Dr. Chris
Employees Worked With
Kevin Bailey, Jeff Irzyk, Bo Prescott, Edwin Estrada
June 28, 2016
awesome dealership Great experience in every way! A pleasing way to buy a new car. Friendly staff and very efficient as well. I would recommend this dealership to everyo Great experience in every way! A pleasing way to buy a new car. Friendly staff and very efficient as well. I would recommend this dealership to everyone. More
by LAD
Employees Worked With
John Risk
June 26, 2016
Stellar Experience I was very hesitant on purchasing a new vehicle. Edwin Estrada is a very approachable and knowledgeable salesman. I was able to get rid of my old car I was very hesitant on purchasing a new vehicle. Edwin Estrada is a very approachable and knowledgeable salesman. I was able to get rid of my old car (with a negative equity) and still feel comfortable with the purchase price of my NEW vehicle. Edwin always kept me informed of the process and everything ran very smoothly. More
by Iris
Employees Worked With
Kevin Bailey, Edwin Estrada
June 25, 2016
Great Experience It was a great experience from the time I walked in for a test drive until I picked up my car. Edwin was very helpful and explained everything. Everyo It was a great experience from the time I walked in for a test drive until I picked up my car. Edwin was very helpful and explained everything. Everyone was friendly and knowledgeable. Thanks More
by croon
Employees Worked With
Sherry Antoni, Edwin Estrada
June 21, 2016
Terrific Experience From the time I walked into the dealership to the time I left the salesman Ariq was outstanding in making my purchase a very pleasant and memorable on From the time I walked into the dealership to the time I left the salesman Ariq was outstanding in making my purchase a very pleasant and memorable one. No pressure and very easy to get the car I wanted Awesome job !!!! More
by Happygirl
Employees Worked With
Ariq Ross
June 14, 2016
Buying a newer used car. I came in knowing what I wanted to purchase after doing research. I found this to be helpful due to some of the staff's lack of knowledge about the ca I came in knowing what I wanted to purchase after doing research. I found this to be helpful due to some of the staff's lack of knowledge about the car. It appeared to me that the staff I was working directly with were new and learning the job. The process was a little scrambled and I was looking more for a fluid ( give and take ) car dealing process. However, the car was perfect for me and happy I invested the time and money into it. Shop around to various locations before settling. More
by Uknown
Employees Worked With
Ariq Ross, Jeff Irzyk, Jose Sabillon
June 12, 2016
Wonderful customer service I had a great experience with the sales team! They were friendly and accommodating, they were able to get me the deal I wanted and I drove away with m I had a great experience with the sales team! They were friendly and accommodating, they were able to get me the deal I wanted and I drove away with my new car that day! More
by Kmurda
Employees Worked With
Edwin Estrada
June 07, 2016
An excellent auto buying experience Our sales person, John Risk, was very knowledgeable in assisting us in deciding between the Outback and the Forester. He spent a great deal of time wi Our sales person, John Risk, was very knowledgeable in assisting us in deciding between the Outback and the Forester. He spent a great deal of time with us, took us out to test drive both models and made the experience very easy and pleasant. We are very happy with our decision to purchase the Outback and will bring it to Premier Watertown for servicing. I am very glad that John was our sales rep. I even went back after getting the car with lots of questions and he helped with everything. More
by aadjere
June 04, 2016
Excellent Purchasing Experience! Exceptional car buying experience! Sarah answered all our questions, and shared additional information very professionally. Amazing review of car a Exceptional car buying experience! Sarah answered all our questions, and shared additional information very professionally. Amazing review of car and its capabilities at pick-up! This was truly the best service I have ever received at a dealership! Thank you. More
by Pauline 2016
Employees Worked With
Eric (technician who instructed me about the vehicle capabilities and options; Kevin (Review of Purchase), Sarah Ritenour
