Premier Kia Of Branford - Service Center

Premier service From the minute I drove up for my recent service appointment, I knew I had made the right choice to switch to Premier from that "other place" further From the minute I drove up for my recent service appointment, I knew I had made the right choice to switch to Premier from that "other place" further down I-95: the entrance to the service drop-off is clearly marked and you won't get wet going from your car to the office in bad weather. Friendly greeting - customer names are posted as if we were VIPs! Waiting area is clean, comfortable, TV volume is moderate, there's Wi-Fi and, for those who are curious, you can even watch your car getting serviced! I even saw the owner straightening up the coffee/ beverage area - with a happy smile on his face. Charges were reasonable and were explained in detail before, during and at the conclusion of service. I cannot praise the team more highly than to say they would get A+ from this tough-grading teacher. More

State of the art service center. Excellent service staff. I have always been pleased with the service, and the service and sales staffs upon leaving their facility. Purchased a pre-owned Sorento and have been I have always been pleased with the service, and the service and sales staffs upon leaving their facility. Purchased a pre-owned Sorento and have been returning for service for 15 months. More

GREAT SERVICE. I went in for my scheduled maintenance and they were super fast. Nice and clean facility. The staff members are super nice. Keep up the good work. I went in for my scheduled maintenance and they were super fast. Nice and clean facility. The staff members are super nice. Keep up the good work. More

Always a great job So far I have only been to this dealer twice (I bought my car elsewhere but this one is closer to home) and every time it has been great! Calling and So far I have only been to this dealer twice (I bought my car elsewhere but this one is closer to home) and every time it has been great! Calling and scheduling a service is super easy and Lindsey in service is so friendly, and helpful. After my services they always give me a run down of how the car is doing and any recommended services it needs. They make going to the dealer a pleasant experience unlike some other places. More

Excellent Customer Service and Facilites I purchased a new KIA Forte5 in February 2017. I worked with Sales Associate Paul Petruzziello. Paul was pleasant, attentive and worked with me to get I purchased a new KIA Forte5 in February 2017. I worked with Sales Associate Paul Petruzziello. Paul was pleasant, attentive and worked with me to get a price that I was satisfied with. I just had my first service visit in August and was greeted by Lindsey Stamp. Lindsey is extremely friendly, personable and professional. My sales and service experience have been excellent and I have recommended the dealership to others I know looking for a vehicle. More

Pleasantly Satisfied The Service Department is Excellent! Going in for service of my 2012 Kia Sedona is always a pleasant experience! So far, I've enjoyed going in for The Service Department is Excellent! Going in for service of my 2012 Kia Sedona is always a pleasant experience! So far, I've enjoyed going in for service! More

Fast, effcient and an excellent job overall When I moved to New Haven, CT from Toronto, Canada I always thought about my car in regards to the experience I'd have to deal with in case I needed s When I moved to New Haven, CT from Toronto, Canada I always thought about my car in regards to the experience I'd have to deal with in case I needed servicing done. I'm glad to say that the Premier Kia of Branford surpassed my expectations. More

Happy 👍 Coming up from Westchester N.Y. I was thankful to get an early appointment 😊. I would also like to thank Coming up from Westchester N.Y. I was thankful to get an early appointment 😊. I would also like to thank Lindsey Stamp for her professionalism . She takes her job seriously with a smile , but still manages to understand & help if she can. She took the time to answer a few questions & made my wait that much more enjoyable "Happy Customer". More

Professionalism Everyone was very professional, especially sales and service personnel. Everyone was very courteous, friendly and attentive. Water, coffee,and snacks Everyone was very professional, especially sales and service personnel. Everyone was very courteous, friendly and attentive. Water, coffee,and snacks were provided by the friendly, smiling and attentive staff. Made one feel right at home. More

Would never buy a used car from here again Bought a used car had check engine light the day I brought it home they won't fix it unless I pay. Obviously they are just clearing codes and selling Bought a used car had check engine light the day I brought it home they won't fix it unless I pay. Obviously they are just clearing codes and selling off the cars without fixing them and won't stand by and fix it when they should. I will never go back here again. Also the key for the lugs is missing from the car. Stay away More