Premier Kia Of Branford - Service Center

Excellent personal service, they’ve always either been able to help me or know who would. Very friendly able to help me or know who would. Very friendly More

Excellent service by Dan and his team. Very satisfied overall. Would highly recommend to anyone Very satisfied overall. Would highly recommend to anyone More

I have mixed feelings about this dealership. I like the service department and LOVE the guy in charge of the parts department. The sales department is awful based on my experience trying to bu I like the service department and LOVE the guy in charge of the parts department. The sales department is awful based on my experience trying to buy two cars there last summer. I bought my current Sorrento there in 2016. I love the car. My son had an accident, and I was going to buy a car for him and one for myself. My younger would get the Sorrento. That would be three cars bought there and I have all my service done there. I have had several friends buy cars there based on my recommendation. The sales person and the MANAGER told me, "the market has changed" when I asked if they could do anything about the price. They clearly do not want business. I can only imagine that direction came from the top. I would not buy a car at ANY Premier dealership due to this experience. The experience showed they are short-sighted. Eventually, there will be lots of cars available and I am happy to tell anyone my experience with this dealership. More

We bought our Niro at Premier Kia nearly 5 years ago and have gone only to them for routine maintenance (regular oil changes and inspections). They've never disappointed and the car has had no problems (kno have gone only to them for routine maintenance (regular oil changes and inspections). They've never disappointed and the car has had no problems (knock on wood!). The dealership has a pleasant waiting area with comfortable chairs and a TV and an adjacent area with small tables for working with laptops, etc. There are cookies, coffee, tea, and water, and you can wander feet away to check out the newest models! Personnel are friendly, responsive, and helpful in answering questions and anticipating possible issues (e.g., remaining tire life). They take you in and start your ticket as soon as you drive up, and I am always on my way home in less than an hour...usually no more than 45 minutes. I'm still a happy customer! More

Fastest Kia oil change to date. Took less than half an hour even though I was early for my appointment. Staff very friendly, this my new maintenance stop for any work on my Sorento. Took less than half an hour even though I was early for my appointment. Staff very friendly, this my new maintenance stop for any work on my Sorento. More

No hassle when checked in, waiting area clean, refreshments available, over all good cust s refreshments available, over all good cust s More

Friendly & clean. I came in & I was greeted. Work was done great... I was in and out! I came in & I was greeted. Work was done great... I was in and out! More

The dealership went above and beyond to help me get back into my vehicle in a extremely timely fashion. I have been with this dealership for 6 years and have developed a relationship with them. They were into my vehicle in a extremely timely fashion. I have been with this dealership for 6 years and have developed a relationship with them. They were cognizant I was going through a difficult time in my life and they provided a humanitarian element to sales and service. Thank you Dan More

Kia in Branford is Always on time, friendly and accommodating when I have an appointment. accommodating when I have an appointment. More

I enjoy waiting for my car, clean and comfortable waiting room. And they have free water and snacks. room. And they have free water and snacks. More