Back

Premier Kia Of Branford - Service Center

Branford, CT

4.6
107 Reviews

107 Reviews of Premier Kia Of Branford - Service Center

Sort by
March 13, 2025

I dropped by for an oil change with no appointment. Although they were very busy at the time, I was well accommodated. More

by Jim F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

The service here is always expert and efficient. The waiting area is nicely appointed and they keep customers informed of the progress of the repair. More

by ep1644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

I’ve been coming for 4 years now since I’ve purchased my car and I have no issues. I trust this location! More

by M. Pollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Glazewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Premier Kia Of Branford responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

March 01, 2025

In the short time that I've used this dealership, they've quickly become the most highly regarded one I've used. Every time, they've been exceptionally courteous, friendly, good-natured, efficient, and outst More

by mitchell.martin617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Premier Kia Of Branford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

The service level and commitment to customer satisfaction was unique. The service report was impressive. More

by bradn1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Premier Kia Of Branford responded

Hi, thank you for taking the time to leave a review for us at Premier Kia Of Branford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2024

I have had my car in for service since Tuesday morning on a 5 hour repair. They have failed to keep me updated, not answered phone calls or responded to voicemails or texts. I feel they were not truthful wit More

by jeffl092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan DeMarco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Premier Kia Of Branford responded

We sincerely apologize for any inconvenience you may have experienced due to our delay. At Premier Kia, customer satisfaction and trust are something we take very seriously. The repair on the vehicle took longer than expected. We assure you it was never our intentions to make you feel like we were being dishonest or avoiding you. We have reviewed the situation have addressed it with our team. Thank you,

August 02, 2024

I am from out of state and this was my first time at this dealership. I was very impressed with the staff and the spit and polish of the entire place, including the shop. They were very professional and took More

by Tony P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Thanks to Jeff Irzyk and Allyson Hackett for quick response for unscheduled service after a road mishap. Jeff addressed it immediately and Allyson in Service was also so quick in resolving my issue More

by dlzampano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Irzyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allyson Hackett
January 19, 2024

The express team was fantastic with the services provided! I will be back for more! More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Messley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allyson Hackett
November 10, 2023

Thank you so much for your service today. I went for an oil change and the service was friendly, timely and efficient. More

by WOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan DeMarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allyson Hackett
1
...