Premier Chrysler Dodge Jeep RAM Cape Cod

Problem Resolved On 10/6/16 I took my 2016 Durango R/T (4 months old w/2400 miles) in for a problem with squeeling brakes.I was basically advised that it was somethin On 10/6/16 I took my 2016 Durango R/T (4 months old w/2400 miles) in for a problem with squeeling brakes.I was basically advised that it was something I would have to live with due to semi-metallic disc pads,which was totally unacceptable to me on a 4 month old vehicle with 2400 miles.Upon receiving this bit of news I promptly wrote a review blasting the dealership. On 10/7/16 I received a call from John advising he had spoken with Brian(service tech) relative to the problem and they consulted with Chrysler Corp.and felt as they had a remedy for the problem. On 10/13/16 I returned the vehicle and met with Michelle (service advisor) who had all paperwork ready to go along with a loaner vehicle and even though I was there over an annoying problem which I was told I'd have to live with (not by Michelle) she was most courteous,professional and efficient as were John and Brian.My vehicle was repaired on time and totally under warranty.At this time I can only say I will return for any additional services and a LARGE thanks to John,Michele and Brian for going the extra mile.I also received a return call from John today to see if all was good with the vehicle. More

Great experience Was a very comfortable experience, no pressure from dealership or salesman. Let me test drive the truck without the salesman, made me feel very relaxe Was a very comfortable experience, no pressure from dealership or salesman. Let me test drive the truck without the salesman, made me feel very relaxed. I didn't have plates with me and they drove the truck all the way to Rhode Island for me. Get all around experience! More

ExcellentService Dept. Premier service department is extremely organized . My repair order was prepared prior to my arrival. Michelle Martin was pleasant friendly, courteous Premier service department is extremely organized . My repair order was prepared prior to my arrival. Michelle Martin was pleasant friendly, courteous and professional. My Jeep was ready when promised and follow up with a phone call. Michelle instilled confidence in me and Premier Jeep. She was "Excellent" More

Above and beyond I have recently purchased a 2016 jeep wrangler ( my dream car) I worked with Mike D as my sales person. I had a very unusual situation going on with m I have recently purchased a 2016 jeep wrangler ( my dream car) I worked with Mike D as my sales person. I had a very unusual situation going on with my credit and he went well above and beyond any expectation I could have ever expected to get me into my dream car.. Thanks Mike D! You Rock. Joanne Giannini More

Thanks! I purshased a new Jeep Wrangler a few weeks ago Joe O'Brien and Premier were a pleasure to deal with from start to finish.. I service my other Jeep he I purshased a new Jeep Wrangler a few weeks ago Joe O'Brien and Premier were a pleasure to deal with from start to finish.. I service my other Jeep here as well and I'm always a happy customer. Thanks again Joe for all your help.....I highly recommend Joe and Premier More

Renegade Joe was an excellent communicator, very attentitive, and knowledgeable. We felt welcome and we didn't feel like just another transaction. We love out Joe was an excellent communicator, very attentitive, and knowledgeable. We felt welcome and we didn't feel like just another transaction. We love out new Renegade! Thanks Joe and team! More

Excellent customer service! We have purchased several vehicles from this dealership and have had consistently great customer service over the years both in sales & service. They We have purchased several vehicles from this dealership and have had consistently great customer service over the years both in sales & service. They always seem to go the extra mile. We worked with Jonathan Seabra this time and he was extremely accommodating. Loved the fact that we walked in to look and actually drove out the same afternoon with the new Jeep. More

Excellent service! Stopped into the dealership to ask a few questions about some trucks I was interested in. This is my second time at the dealership but first time work Stopped into the dealership to ask a few questions about some trucks I was interested in. This is my second time at the dealership but first time working with Mike. After just an hour of talking through some options I left with a brand new truck that was better than what I was hoping for. Mike took great care of us and found the perfect truck at the right price. Fast, efficient, professional and courteous are only a few of the words that I would use to not only describe Mike, but the entire staff that we dealt with. Andrew Dent and Golf took great care of us and walked us through not only the paperwork process but all of the features of the vehicle. Absolutely phenomenal- we will continue to return here every time. Many thanks!! More

Superior Customer Service To say my experience was excellant seems like it is not enough. From Mike Del Buono who went above and beyond. I could not ask for better treatment, To say my experience was excellant seems like it is not enough. From Mike Del Buono who went above and beyond. I could not ask for better treatment, assistance and guidance through the entire process. Mike is personable, very knowledgeable and professional. Golf Pengthong is fantastic and truly made the experience relaxing and comfortable. Golf had the daunting job of explaining all of the features on my new vehicle. You can tell that he cares about his customers and has great respect for the people he works with. Golf was patient and highly knowledgeable making sure that I felt comfortable with my new car before driving away. Andrew Dent made the financial part of the buying process easy and comfortable. He went out of his way to to fully explain all options . I had a great experience and was treated fairly and with respect. Everyone of the above-mentioned professionals are an asset to Premier and I cannot commend them highly enough. More

Purchase on line of Chevrolet Corvette Mike answered all of my questions for a long distance purchase. He arranged my shipping to MS in addition to saving me some of the shipping cost. He Mike answered all of my questions for a long distance purchase. He arranged my shipping to MS in addition to saving me some of the shipping cost. He also contacted me afterwards to make sure that my purchase arrived on time and without any problems. He made it easy to do business with his dealership. Thank You Mike !!! More