Premier Chevrolet of Buena Park
Buena Park, CA
Filter Reviews by Keyword
By Type
Showing 324 reviews
The worst treatment I have ever had from sales personnel. Was told one price and then offered another if I signed yesterday. They then showed me a different paper and acted like I was stupid. Very poor servi Was told one price and then offered another if I signed yesterday. They then showed me a different paper and acted like I was stupid. Very poor service. More
I think it’s great that you have the text feature to check on the status of your car in service, but if you never get a response once you text then you shouldn’t offer it. It just becomes very frustrati check on the status of your car in service, but if you never get a response once you text then you shouldn’t offer it. It just becomes very frustrating to the customer when they are trying to check on their car and no one responds. I just had to drive down 20 minutes before you closed to see if I could get my car. Then sat and waited for it. Was told it would be brought up but waited. Finally I noticed that it was parked in the back lot. I bring my car to the dealer for all maintenance but it seems like this car just became a money pit. Next visit will be over $2000 in repairs but the last time it was serviced nothing was noted, now all of a sudden $2000 worth. I felt like I was an inconvenience just dropping of my car. Didn’t seem like anyone wanted to be there working. I love my car and planed on keeping it but I think I may have to trade in for a different brand. It makes me sad. I always gave high praise about the car and chevy. Sorry I really wish this service could have been a positive experience. More
Marko in sales was such a pleasure to work with. He made buying a car a pleasant experience. I highly recommend him if you are looking to buy a car. He is kind, not pushy and goes the extra mile. He took gr buying a car a pleasant experience. I highly recommend him if you are looking to buy a car. He is kind, not pushy and goes the extra mile. He took great care of us. Also, Stephen in the service department is great! He was also very pleasant and took great care of us too! Thanks guys. I highly recommend premier Chevrolet in Buena Park. More
Tricia Wohler was absolutely amazing! No haggling, works in volumes to sell more and fast! Honestly left there thinking this is how car dealships should actually work! No surprises and NO BS! I was so scare in volumes to sell more and fast! Honestly left there thinking this is how car dealships should actually work! No surprises and NO BS! I was so scared, as I don't like car dealerships. I left absolutely excited! Ask for Tricia and if she's busy don't worry, this whole team is outstanding! More
Randy was excellent to work with. Very helpful and prompt. Second time with this service department and both have been great experiences.will definitely come back. prompt. Second time with this service department and both have been great experiences.will definitely come back. More
The car sales associate sara was great friendly and The car sales associate sara was great friendly and knowledgeable... She was new but clearly ahead of the game and on point!! She had help from Sebas The car sales associate sara was great friendly and knowledgeable... She was new but clearly ahead of the game and on point!! She had help from Sebastian who was processional and friendly as well!!! More
Excellent Service. I've been coming to this dealer for more than 10 years and I've never had a complaint. The Technician's do quality work and clean your car afterwards. The Service Reps always provide de more than 10 years and I've never had a complaint. The Technician's do quality work and clean your car afterwards. The Service Reps always provide detailed information and take their time answering any questions or concerns you may have! 5 Star Excellence!!! More