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Premier Chevrolet of Buena Park
Buena Park, CA
335 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 335 reviews
February 08, 2022
I strongly advise you to not go to Premier Chevrolet for service. I had the worst experience. The service department quoted me a price then when finished stated they misquoted me. They had my car for four d service. I had the worst experience. The service department quoted me a price then when finished stated they misquoted me. They had my car for four days and not once did they contact me regarding my car. I was the one calling them and when I asked to speak to the person handling my vehicle, always got their voicemail. It took me calling repeated times to get a reply, which was always a text. When going to get my vehicle, it was sitting out but the individual kept walking around the entire parking lot, stating they couldn’t find it. I had to point it out to him. Then they couldn’t find the car keys. Ridiculous!!My door handles were one of the estimates I had to get fixed. They were lifting from the body of the truck just a bit. The ones I decided not to get done were even worst then when I took it in. My alarm that they supposedly fixed started acting up the first night I brought it home. Which was a Saturday night so of course I can’t take it back on Sunday because they are closed. When Monday morning rolled around I thought to myself, “ Now why would I willingly put myself through that awful experience again?” Though I paid way too much for what they should have fixed correctly, I would rather take it somewhere else. More
by Laurieguerrero
Employees Worked With
Steve Serrano
December 31, 2021
Great customer service but just dissapointed on how they keep saying a complimenatry car wash will be given but my truck never gets washed or vacuumed keep saying a complimenatry car wash will be given but my truck never gets washed or vacuumed More
by Ajhuezo89
Employees Worked With
N/a
October 21, 2021
Took 3hrs instead of 1.5. Service rep had bad communication with myself and his technicians. My car sat ready for 30 min after I had advised the service rep that it was ready. My car was also no communication with myself and his technicians. My car sat ready for 30 min after I had advised the service rep that it was ready. My car was also not washed after being serviced but every other car was. More
by Pedroza1325
Employees Worked With
Steven Serrano
August 31, 2021
Great experience, sales wasn’t pushy They were willing Great experience, sales wasn’t pushy They were willing to work with me. Clean environment. Knowledgeable of all Chevy products sold within the fac Great experience, sales wasn’t pushy They were willing to work with me. Clean environment. Knowledgeable of all Chevy products sold within the facilities. Clean facility as well. More
by Ramos
Employees Worked With
Josh Bartholomew
July 20, 2021
We were out of town and on vacation with coolant system and water pump issues. We were seen right away. Everyone was so helpful and professional! - Mike & Tanya (Las Vegas, NV) and water pump issues. We were seen right away. Everyone was so helpful and professional! - Mike & Tanya (Las Vegas, NV) More
by Mike & Tanya (Las Vegas, NV)
Employees Worked With
Luis Casanova
July 17, 2021
Professional and personal. There was no pressure as I went to shop other dealers but ultimately came back here. Sebastian was the guy to close the deal. went to shop other dealers but ultimately came back here. Sebastian was the guy to close the deal. More
by JessMarie89
Employees Worked With
Richard Soria, Sebastián Gomez, Josh Bartholomew
