Premier Chevrolet of Buena Park
Buena Park, CA
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Went to Premiere Chevrolet to sell a used car after being contacted by Gabby from my listing. Was able to get a deal that was close to the initial offering after the mechanical inspection that turned up one contacted by Gabby from my listing. Was able to get a deal that was close to the initial offering after the mechanical inspection that turned up one issue. Process was easy as Gabby had all of the paper work ready when I arrived. This dealership is very clean just like the Premiere Jeep location that I bought my newer car from. Both are owned by the same dealer. Again, thanks for your help Gabby! More
Gracias Gabby por tu sincera ayuda! Es bueno saber que hay personal como usted que ayude a los hispanos y hable español. Claro que volveremos por nuestro próximo vehículo. Es bueno saber que hay personal como usted que ayude a los hispanos y hable español. Claro que volveremos por nuestro próximo vehículo. More
After going to over 10 dealers i decided to buy my car here, Ben was so great! He worked with me and made me feel comfortable was not pushy at all was very patient and easy to talk to. He listened to what here, Ben was so great! He worked with me and made me feel comfortable was not pushy at all was very patient and easy to talk to. He listened to what i had to say and didn’t steer me in any other direction or to purchase something i didn’t want. Over all it was a delightful experience, i would definitely recommend coming here. More
My experience with the staff has been perfect from start to finish. No over pushy salespeople, easy price negotiation. The management was exceptional, especially Ty. The purchase process was flawless. I wou to finish. No over pushy salespeople, easy price negotiation. The management was exceptional, especially Ty. The purchase process was flawless. I would like to thank the entire team. More
Must say excellent customer service! Tommy was amazing! He was very helpful, patient and so professional. Gave us the best deal. We are 100% satisfied. Tommy was amazing! He was very helpful, patient and so professional. Gave us the best deal. We are 100% satisfied. More
I strongly advise you to not go to Premier Chevrolet for service. I had the worst experience. The service department quoted me a price then when finished stated they misquoted me. They had my car for four d service. I had the worst experience. The service department quoted me a price then when finished stated they misquoted me. They had my car for four days and not once did they contact me regarding my car. I was the one calling them and when I asked to speak to the person handling my vehicle, always got their voicemail. It took me calling repeated times to get a reply, which was always a text. When going to get my vehicle, it was sitting out but the individual kept walking around the entire parking lot, stating they couldn’t find it. I had to point it out to him. Then they couldn’t find the car keys. Ridiculous!!My door handles were one of the estimates I had to get fixed. They were lifting from the body of the truck just a bit. The ones I decided not to get done were even worst then when I took it in. My alarm that they supposedly fixed started acting up the first night I brought it home. Which was a Saturday night so of course I can’t take it back on Sunday because they are closed. When Monday morning rolled around I thought to myself, “ Now why would I willingly put myself through that awful experience again?” Though I paid way too much for what they should have fixed correctly, I would rather take it somewhere else. More