Premier Chevrolet of Buena Park

Randy was great explained everything step by step. Will definately bring my car back again for service! Great job. Will definately bring my car back again for service! Great job. More

Great service from Levit and the rest of the service staff. They even washed my Chevy Colorado after servicing it. staff. They even washed my Chevy Colorado after servicing it. More

My truck has same issues and service again and again but they justed telling me there is no error or any issues .they did change nee transmission and still have problems .i made a appointment 7/19 and when they justed telling me there is no error or any issues .they did change nee transmission and still have problems .i made a appointment 7/19 and when i called them 7/21 and service lady told me i will called you back before noon but she didnt and i call back her 1 1/2 hour and sorry but we have to checked and she told me i will called you back in 30 minutes but she didnt and call her back in 2hours later and she’s didn’t pick up the phone and 3 minutes later ahe dosent find out any issues of my truck ..come on !! Just check issues what is the problems and i takes 3days and i have to call and call back to reach the service whats going on ! This is not only time last time and still have same service never call back to customer! I m bery disappointing and all the dame services I will never visited this dealer at all.not fixing issues .they never called back to customer and promised More

Absolutely shady experience. I get a call from this dealership regarding an online inquiry that I had made for a Chevy bolt. I was told by the customer support person that there I get a call from this dealership regarding an online inquiry that I had made for a Chevy bolt. I was told by the customer support person that there was a bolt in stock and that I should come in TODAY to test drive it, and also speak with somebody in finance about lease versus finance options. I was given an appointment time and assured that someone will be there to assist me. I get to the dealership, on time to check-in. The sales person whom I spoke with was completely clueless to my appointment, had no idea what I was talking about, then proceeded to tell me they had no vehicles, specifically the bolt that I was inquiring about, and there were no bolt models to test drive. On top of that, there were no sales advisors to help me because they are “ busy with other clients” and the wait would be significant. This sales person then goes to speak to somebody else in the back, then confirms I do have an appointment, and appears just as confused as I am in regards to where the miscommunication started. She then proceeds to tell me about available vehicles, and here’s the kicker, “The Markup” because all dealerships are doing it - which I disagree because I personally purchased a vehicle with no markup three weeks ago and I was now just looking to lease a commuter vehicle. So again, I don’t really know what is going on here, why the lack of communication, but it appears to be some sort of scam for clients to be drawn into the dealership with false information so these sales advisors can sell you on available with markups because inventory is limited everywhere. My advice for any potential client of this dealership is to just stay away, there are other dealerships that are more honest, and they’re not out to screw you over. Unfortunately this is probably some ploy this dealership has to gain clients to pressure you into a vehicle that you may not be necessarily wanting. Please make smart choices. - - - - Experiencia absolutamente sombría. Recibo una llamada de este concesionario con respecto a una consulta en línea que hice sobre un Chevy Bolt. La persona de atención al cliente me dijo que había un Bolt en stock y que debería venir HOY para probarlo, y también hablar con alguien en finanzas sobre las opciones de arrendamiento o financiamiento. Me dieron una cita y me aseguraron que alguien estaría allí para ayudarme. Llego al concesionario, a tiempo para hacer el check-in. El vendedor con el que hablé no tenía ni idea de mi cita, no tenía idea de lo que estaba hablando, luego procedió a decirme que no tenían vehículos, específicamente el Bolt sobre el que estaba preguntando, y que no había modelos para probar. Además de eso, no había asesores de ventas para ayudarme porque están "ocupados con otros clientes" y la espera sería significativa. Este vendedor luego va a hablar con otra persona en la parte de atrás, luego confirma que tengo una cita y parece tan confundida como yo con respecto a dónde comenzó la falta de comunicación. Luego procede a informarme sobre los vehículos disponibles, y aquí está el truco, "El sobreprecio" porque todos los concesionarios lo están haciendo, lo cual no estoy de acuerdo porque personalmente compré un vehículo sin sobreprecio hace tres semanas y ahora solo buscaba arrendar un vehículo de cercanías. Entonces, de nuevo, no sé realmente qué está pasando aquí, por qué la falta de comunicación, pero parece ser una especie de estafa para atraer a los clientes al concesionario con información falsa para que estos asesores de ventas puedan venderle los vehículos disponibles, con márgenes porque el inventario es limitado en todas partes. Mi consejo para cualquier cliente potencial de este concesionario es que se mantenga alejado, hay otros concesionarios que son más honestos y no están dispuestos a fastidiarlo. Desafortunadamente, esta es probablemente una estratagema que este concesionario tiene para ganar clientes para presionarlo en un vehículo que no necesariamente desea. Por favor, tome decisiones inteligentes. More

Levit was an awesome service provider who communicated extremely well throughout the service process for my Chevy Volt. I was extremely happy with the dealership service department. extremely well throughout the service process for my Chevy Volt. I was extremely happy with the dealership service department. More

While it was extremely busy, Randy and the service department did everything to get me out as soon as possible. This was my very first visit to Premier Chevrolet and I was impressed! department did everything to get me out as soon as possible. This was my very first visit to Premier Chevrolet and I was impressed! More

I am writing this review because I was helped really well by Gabby. She was patient and helpful. Really great service in my language Spanish. by Gabby. She was patient and helpful. Really great service in my language Spanish. More

Very friendly staff and prompt service. I have been coming here since I purchased my truck. Quality and timely service. I have been coming here since I purchased my truck. Quality and timely service. More

Easy to deal with but they should have a connected online list with other dealers of service done and needed for your vehicle. list with other dealers of service done and needed for your vehicle. More

Took my car in for a scheduled service. The service rep (Nadia) explained all of the work that would be performed, provided me with a complete cost breakdown & addressed my questions and co The service rep (Nadia) explained all of the work that would be performed, provided me with a complete cost breakdown & addressed my questions and concerns. Great communications with the service department. Nadia kept me informed as to progress of the work & additional issues discovered by the technician. The service was completed as promised. More