Premier Chevrolet of Buena Park

We decided on the spur of the moment to go out and get a new or used vehicle. Our very first stop was Penske Chevrolet of Buena Park. We are so glad that we did. The moment we got there we noticed a car new or used vehicle. Our very first stop was Penske Chevrolet of Buena Park. We are so glad that we did. The moment we got there we noticed a car that we wanted! It was a little out of our price range but Penske Chevrolet worked with us on the financing! I have been in the car business for a long time selling auto parts, and working directly with dealers... I know all of their tricks, and Penske Chevrolet was very straight forward and honest about everything. After everything was said and done, (buying the car, and an extended warranty) we walked away almost 2000.00 less the that poor rating of kelly blue book, when the car was in excellent condition! Thank you Paul and the rest of the Penske Chevrolet staff for selling us a great car! We will recommend you to our friends and family, and when we are needing another vehicle we will know where to go! More

This rating was given to this dealership because we went in the dealership after a few days of shopping around at other chevy dealerships and by far this dealership was the best it was the friendliest Aaron in the dealership after a few days of shopping around at other chevy dealerships and by far this dealership was the best it was the friendliest Aaron Herrera was a joy to talk to the people at the dealership made us feel comfortable and we would certaintly recommend this dealer to our friends. More

I would highly recommend Penske Buena Park. This is our second car with Art and we love the service we have been given. Jeff has the best attitude we laughed and joked it was just the greatest time. second car with Art and we love the service we have been given. Jeff has the best attitude we laughed and joked it was just the greatest time. More

I had been going back and forth with so many Chevy and GM dealerships looking for my truck. I had actually completely overlooked Penske of Buena Park partly because I had no clue it was there and also becaus dealerships looking for my truck. I had actually completely overlooked Penske of Buena Park partly because I had no clue it was there and also because I had been talking to another Penske dealership. I began eliminating dealerships either due to cost or dealers not having the colors I wanted (or in the case of Guaranty chevrolet, because of their customer service). So by chance I find Penske Buena Park. I looked up their inventory and requested a quote. Jeff Roberson responded with a good quote, not the least expensive but it was a start. We emailed back and forth about different trucks. He was very curtious and responded to emails very fast. I noticed Penske will beat others quotes so after recieving a great quote from another dealer, I hit up Jeff about beating the quote since they had the same truck avaialable. He beat the quote and so I decided Id buy from him. As we set up an appointment, the truck I had been quoted for was sold. I was BUMMED! Jeff politely emailed me to let me know and offered me the same price on a different color truck, as well as an alternative with a few more options. I was appreciative he emailed me as I would have been upset to show up and not find the truck I was quoted on. So for a moment I thought my search would continue with other dealers for my truck. But I thought, what the heck, let me make an offer on the alternate truck with a few more options since it was the right color and within the range I was looking at. Jeff responded with a YES (as long as I went in on that Sunday...which I had planned on anyways.) I was sooooo happy! So we went in just this past Sunday, met Jeff who is extremely pleasant and easy going...the complete opposite of the "typical salesman". We looked at the truck, test drove it and loved it. We noticed a couple little scratches and small dent...he said they would get fixed if we purchased it...I said, LETS DO IT! Jeff made what is usually a tense and stressful procedure into an easy, pleasant, and honestly stress-free situation. He assesed my trade in, took care of the paper work and even got the finance department to match the rate I got from my credit union. The paper work took a little while but that was the finance department. Couple hours in and I had the keys to my new truck and feel I got an excellent deal. Like I told Jeff, it is about establishing relationships and they certainly will have our business again (Guaranty lost themselves a customer they had for many years!). The service department contacted me the next day to set up an appointment to get the scratchs fixed so I will be doing that soon. A big thanks to Penske Buena Park and especially Jeff Roberson for doing everything he could to get our business. I will and have already recommended him to other people. To everyone from Orange County (and even outside OC), make sure you talk to Jeff last before buying your car, he will do his best to beat other dealers quotes and honestly, the service itself is worth it. Easy, stress free, good price, great customer service, big smiles...I could go on and on. Thanks Jeff. More

Jeff greeted us at the door, demonstrated all the Jeff greeted us at the door, demonstrated all the features of the Chevy Cruz that was of interest to us and answered all our questions to our satisfa Jeff greeted us at the door, demonstrated all the features of the Chevy Cruz that was of interest to us and answered all our questions to our satisfaction. After the transaction was completed he again went over the features while we sat in the car. More

I been to several different dealer but alex was the right guy and the best dealer i have ever met. he was very well informed with the car that i wanted to purchase and he deffnateley made me chose what car i guy and the best dealer i have ever met. he was very well informed with the car that i wanted to purchase and he deffnateley made me chose what car i should get and what is the right car for me. he was super friendly and also very well suited. he was very well infromed about the vehicle. my future purchase of car was deffnatley will be with him More

This was our first stop on a list of Chevy dealers to visit on Saturday, but it was our last. (This was actually the end of a time-consuming journey that started in mid-August. I researched different mak visit on Saturday, but it was our last. (This was actually the end of a time-consuming journey that started in mid-August. I researched different makes and models of both new and used vehicles. The Cruze was finally a car both my husband and I could agree on: We needed an affordable car. He wanted mostly looks, a comfortable ride and room for friends/family in the back. I needed great gas mileage, good ratings for the car mechanically, and the highest safety ratings.) Jeff made an unaffordable car affordable. (We came in for the LS with a 1.8 engine, but the LT with the 1.4 engine and everything else that went with it felt like a totally different car. Thanks to Jeff, we were able to afford the LT.) My husband and I came in sleep deprived (on slow mode), I had many questions, and came without some info for the paperwork. Jeff patiently waited while I figured income. He even looked up a couple of phone numbers for us. He never got irritated, but was always patient and helpful. Even finance was a good experience. (Not the typical wear-you-down timeshare-like experience.) We said no to several items, negotiated, said no to most and that was it. Next, Jeff showed us how to use the gadgets on our new Cruze. Since we didn't have a Bluetooth phone, he synchronized his phone with our car to show how hands-free works. Finally, he gave us his card telling us to call if we ever have any questions about the car (up to 11:00 at night!) He said he would be giving us follow-up calls too. Thanks again to Jeff- a down-to-earth, untypical car salesmen. (YESTERDAY WAS THE FIRST TIME WE MET JEFF. HE WAS ONE OF MANY CONTACTS WE GOT THROUGH INTERNET SALES. I MYSELF AM USUALLY SKEPTICAL OF RAVE REVIEWS OF EMPLOYEES, FIGURING THEY ARE FROM FRIENDS AND/OR FAMILY.) More

Vivian was great to work with! She is friendly and caring. I ordered a 2012 45th camaro from her. She kept me updated from the very beginning all the way to the delivery! From the GM To internet ma caring. I ordered a 2012 45th camaro from her. She kept me updated from the very beginning all the way to the delivery! From the GM To internet manager Jeff, to Finance manager Brian, they are all on buyer's side. Transactions were smooth, no B.S., and no lies. I've never had such an amazing experience like this. I highly recommend Penske of Buena Park to anyone who's looking for a hassle free, friendly, and efficient dealership. More

The sales person we worked with was Alex Reichert and He was extremely helpful and nice. He was not too pushy and was the best car salesman that I have worked with. We have been shopping around for trucks was extremely helpful and nice. He was not too pushy and was the best car salesman that I have worked with. We have been shopping around for trucks and are now set on Chevy. We are also set on buying a truck from Penske of Buena Park from Alex. More

My wife and I wanted to buy an American-made car. Mike was friendly and knowledgeable. He showed us several new and used autos, before we settled on a used Saturn. He was not too pushy and seemed genuinel was friendly and knowledgeable. He showed us several new and used autos, before we settled on a used Saturn. He was not too pushy and seemed genuinely concerned about us as persons, not just another sale. More