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Premier Chevrolet of Buena Park

Buena Park, CA

3.3
324 Reviews

6692 Auto Center Drive

Buena Park, CA

90621

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Showing 324 reviews

December 11, 2022

Really appreciate the time the team took and amazing understanding on what we needed. Really worked with us and got us got we wanted. Very nice costumer service and friendly. More

by Lily.pop90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daisy escareño, Josh Bartholomew, Chris Reggie
Dec 12, 2022 -

Premier Chevrolet of Buena Park responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

December 07, 2022

There always nice and call me when my car is done. Very professional thank you More

by rbhernandez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Dec 07, 2022 -

Premier Chevrolet of Buena Park responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

November 11, 2022

Gabby nos dio muy buen servicio y fue muy amable hizo lo mejor para ayudarnos con mi esposa a pesar de no tener crédito. More

by Gabriela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabby vilchis
Nov 11, 2022 -

Premier Chevrolet of Buena Park responded

Hi Gabriela, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

October 29, 2022

I was referred to premium chevrolet by kbb who gave my car a rating and value. I was told they would be interested in buying my C8 corvette. After they inspected the car and found nothing wrong with it th More

by wptarsh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Bartholomew, Chris Reggie
Oct 31, 2022 -

Premier Chevrolet of Buena Park responded

Hi, we're sorry that we did not fulfill your expectations during your visit to our dealership. Please reach out to Sandra Telles (stelles@chevybuenapark.com) when you can so we can address this situation directly. Thank you and have a great day.

Oct 31, 2022 -

wptarsh responded

Premier Chevrolet of Buena Park Oct 29, 2022 wptarsh I was referred to premium chevrolet by kbb who gave my car a rating and value. I was told they would be interested in buying my C8 corvette. After they inspected the car and found nothing wrong with it they offered me between 2k-3k less than kbb appraised it. My 2020 corvette had only 1850 miles and has always been garaged. The car is spotless and is primo. I told the salesman I would not sell them my car for the price they quoted. The gentleman said he would go to his manager to see if he could offer more. I asked how they would handle payment that I would like to have them wire the money to my bank. I told him once the funds were verified I would hand him the pink slip. He told me that he wouldn't do that. I, first would have to sign a sales slip and hand over the pink slip and car. Not until then would I get paid and that would be a check. I then told him that was unacceptable as he would have my signed over pink slip and my car and I would have a check, which i would have to deposit, wait till my bank has it cleared (which might be several days) to get my funds. I said this is not how I do business. It was one sided. I told him checks can be stopped plus it takes a while to clear. He told me they've been around years and not going anywhere. I then said first you offered less than kbb appraised value. Second you won't wire transfers funds and third you want me to give you my car, my pink slip and sign sales order giving you complete ownership of my car. I'll have only a piece of paper in check form, not even a cashiers, check to try and collect the cash. And need to wait for funds. I would not sell them my car under their conditions nor would I ever do business with them. I have a new corvette ordered and should be delivered next month and boy am I glad I didn't order thru premium. I read reviews for premium chevrolet and they are terrible. Stay away from this dealership folks. I would never ever do any business with them. Premier Chevrolet of Buena Park responded PUBLICLY on 10/31/22 3:52 PM Hi, we're sorry that we did not fulfill your expectations during your visit to our dealership. Please reach out to Sandra Telles (stelles@chevybuenapark.com) when you can so we can address this situation directly. Thank you and have a great day. Respond publicly to Premier Chevrolet of Buena Park SEND RESPONSE Chris Reggie Josh Bartholomew Reason for Visit Sales (New) Customer Service Friendliness Pricing Overall Experience Recommended No DELETE REVIEWEDIT REVIEW Facebook Social Network #1 Linked In Social Network #1 YouTube Video #1 Twitter Social Network #1 U.S. | Canada About Us Careers Contact Us For Dealers Help Center Car Recalls Privacy Policy Terms of Use California Privacy Notice Accessibility Statement Community Guidelines FAQ Sitemap © 2022 DR MEDIA HOLDINGS, LLC

October 25, 2022

We got a quote on selling our car at Carmax, but we decided to see what Premier Chevy would give us! We met with sales rep Gabby who was very friendly and personable! They took a look at our vehicle More

by Greg G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Vilchis
Oct 27, 2022 -

Premier Chevrolet of Buena Park responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2022

Nice People and Nice place I like so much my new car I found what I need for my work🙏🏻🙏🏻 More

by Nury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo
Oct 25, 2022 -

Premier Chevrolet of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

October 11, 2022

I made an appointment to take my truck to service because I had a check engine light on and it was there in service for four days and when I went for my truck I had the check engine light off and when I drov More

by Fernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Bartholomew, Chris Reggie
Oct 12, 2022 -

Premier Chevrolet of Buena Park responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to Sandra Telles (stelles@chevybuenapark.com) when you have a chance. Thank you, and we look forward to hearing from you.

October 04, 2022

Steven gos out of way to help me very good service nose went to do lessons to me More

by Jero2661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 06, 2022 -

Premier Chevrolet of Buena Park responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

Oct 06, 2022 -

Jero2661 responded

Steven has all was gave me good services

September 22, 2022

Premier always gets my car in and out fast. Technicians are first class as are the service writers and staff. More

by phdeter45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Rayner
Sep 25, 2022 -

Premier Chevrolet of Buena Park responded

Hi, thank you for sharing your amazing experience. We're looking forward to your next visit with us!

September 17, 2022

Excellent service and comfortable lobby. I’ve been to a couple of Chevrolet dealerships in Orange County, CA, and Premier Chevrolet of Buena Park is by far the best! Thank you for the great More

by Alex.g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 25, 2022 -

Premier Chevrolet of Buena Park responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!