Premier Chevrolet of Buena Park
Buena Park, CA
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Service My visit to the service department was outstanding! Time, price, quality of work, person that helped me, everything was great. I would definitely retu My visit to the service department was outstanding! Time, price, quality of work, person that helped me, everything was great. I would definitely return to this dealership. More
Thank you Julio for been so friendly and thorough, also wanted to say thank you for outstanding customer service. I'm definitely coming back again. Julio for been so friendly and thorough, also wanted to say thank you for outstanding customer service. I'm definitely coming back again. More
Great buying experience! Premier Chevrolet is outstanding to work with. They were patient, courteous, and provided numerous test drives and lots of information to help us sele Premier Chevrolet is outstanding to work with. They were patient, courteous, and provided numerous test drives and lots of information to help us select the right car for our family. They were not pushy and seemed genuinely interested in helping us find the right car for our needs. They offered very attractive pricing that exceeded our expectations. This was our 2nd car purchase from Premier in the last 2 years and we will definitely be coming back to them again in the future. More
Excellent Great from the start until the end when I picked up my car. I don’t remember his name well but he sits two chairs from the end. He was helpful and kin Great from the start until the end when I picked up my car. I don’t remember his name well but he sits two chairs from the end. He was helpful and kind. The service was delivered as promised. More
Service department Very good service from Steve in service department well all ways bring my car here price is Wright most of all Steve nose me buy name an I like that a Very good service from Steve in service department well all ways bring my car here price is Wright most of all Steve nose me buy name an I like that and he lessen to my consents an there mine but he work with me an Susie very good to this day in helping me with something small to something small to this day it has only been miner things thk god More
Oil change Very please with the service on my vehicle, also included a nice car wash. My service representative was very attentive and returned my vehicle in a t Very please with the service on my vehicle, also included a nice car wash. My service representative was very attentive and returned my vehicle in a timely manner. More
Great experience I would absolutely recommend this dealership, the staff was very friendly, my truck repairers were done as promised, the truck also washed and kept ve I would absolutely recommend this dealership, the staff was very friendly, my truck repairers were done as promised, the truck also washed and kept very clean. More
service advisor par excelence finally a service advisor that knows exactly what a customer needs and know to take care of the problem, JULIO is the best person that this dealership finally a service advisor that knows exactly what a customer needs and know to take care of the problem, JULIO is the best person that this dealership ever had! More
Just an OK experience Walked onto the dealership after a recommendation from our bank. We were there 4 hours and our questions were all answered and we were ready to buy bu Walked onto the dealership after a recommendation from our bank. We were there 4 hours and our questions were all answered and we were ready to buy but we couldn't negotiate the price at all on the vehicle. Once we sat down the price wasn't negotiated at all and they would not give us any answer of financing interest rates until they ran our credit. We walked away with no deal. Days later they called us back and we ended up coming an agreed price. Once we sat down with the finance department girl she was so RUDE and hurrying us off because it was late at night. If it hadn't taken days to come to an agreed price I would have walked out with no deal just because of her. We were given ZERO info once we went through finance. We just had papers shoved at us and off we went. This girl obviously was too busy being rushed and rude that we were in our new vehicle ready to drive off and she was running out of the dealership because she "forgot" to do some DMV paperwork and she "forgot" to collect our DMV fee. We finished the paperwork in the vehicle we purchased (in the parking lot). Sales guys at this dealership are great but their financing department was a joke! More
Amazing Internet Sales Manager- Melissa Cardona This was my first time ever purchasing a car and it went quite smooth because we had an awesome Internet Sales Manager-Melissa Cardona who was very kn This was my first time ever purchasing a car and it went quite smooth because we had an awesome Internet Sales Manager-Melissa Cardona who was very knowledgeable and helpful. We met and talked about what we were looking for, (it helped that we had done our research before hand) and we went straight to the point. She gave us a chance to look at the truck we were interested in and offered a test drive! As we drove, she gave many details as we went along and was completely knowledgeable of the car in its entirety. She was also impressed that my partner knew a lot of information about Silverado trucks and it’s many changes over the years, given that he is a Silverado enthusiast and she was able to add and answer with specific facts which was impressive. She explained the many features like the aerodynamics of the truck and how it improves the air flow and makes the trucks interior quieter. The process of actually purchasing the truck was pretty straight forward and she was helpful with the process. Assisted with explaining and completing paperwork and we even had a enjoyable time chatting (finding we had a lot in common) while waiting which made time fly. Over all Melissa Cardona was great and made us proud owners of OUR New 2017 Chevy Silverado Rally Edition! Thank you! More