Premier Chevrolet of Buena Park

My car was in service for over 2 days, the advisor Daniel never call or text me to update me on the vehicle. When I pick up the car they did not put in what they did to fix the problem on the invoice, howeve never call or text me to update me on the vehicle. When I pick up the car they did not put in what they did to fix the problem on the invoice, however I did received a text from Daniel that they did find the issue and replace the fuse. But on the invoice it said could not duplicate customer concern , when they did duplicate it. And when I come back to ask them to print out a new invoice with the replaced fuse they said NO they could not because the invoice closed. My first time there and it’s not a good experience. More

Amazing service advisor Gerardo was amazing and got my vehicle taken care of in a very reasonable timeframe! Great job! vehicle taken care of in a very reasonable timeframe! Great job! More

Very bad communication about vehicle while in service multiple times since October through January. Will consider going elsewhere for future service. multiple times since October through January. Will consider going elsewhere for future service. More

Great group of people who are always happy to help. I am a happy customer. I am a happy customer. More

They did a great job on the work and went above and beyond with a free car wash beyond with a free car wash More

Ivan was more than patient with us when it came to picking out the right vehicle for us. He was very professional and kind. I will and would recommend this dealership, because the entire staff was fri picking out the right vehicle for us. He was very professional and kind. I will and would recommend this dealership, because the entire staff was friendly and professional. More

We received excellent service at Premier Chevrolet! We were greeted by salesman Broady who was helpful and knowledgeable throughout the process. Sales manager Chris also delivered excellent customer We were greeted by salesman Broady who was helpful and knowledgeable throughout the process. Sales manager Chris also delivered excellent customer service! Rick from finance was fast and informative. Great experience overall. Thank you Chevy of BP! More

Had my truck for 2 days straight, left me without a vehicle to drive!! No good vehicle to drive!! No good More

Great customer service. Attentive to the customers needs..sales personnel are outstanding. Not overwhelming, helpful Attentive to the customers needs..sales personnel are outstanding. Not overwhelming, helpful More

The worst service department ever! Over 3 hours for an oil change and that was with an appointment ! Will never be back Over 3 hours for an oil change and that was with an appointment ! Will never be back More