Premier Chevrolet of Buena Park

Melissa was AMAZING, She made purchasing our vehicle hassle free! She was sweet, knowledgeable and did everything that she could to get us into our new vehicle. I am very happy with the vehicle that we hassle free! She was sweet, knowledgeable and did everything that she could to get us into our new vehicle. I am very happy with the vehicle that we chose and the customer service from Melissa! She deserves a rating of 10+++!!! More

Customer service and the service department very excellent and they also cleaned my car. Keep up the good work. excellent and they also cleaned my car. Keep up the good work. More

8:00 am appt for a simple oil change. Took 1 hour and 15 minutes. Lily M was offering a 29.95 oil change but of coarse my 2019 Blazer uses synthetic oil so it was 85.00 bucks. Gotta a Took 1 hour and 15 minutes. Lily M was offering a 29.95 oil change but of coarse my 2019 Blazer uses synthetic oil so it was 85.00 bucks. Gotta a free car wash outta of the visit so it wasn’t all bad. More

took my car to do alignment, this spot catch me cause of good reviews even their prices higher than others, service staff was very friendly but nothing was done brought my car at 10am was expecting it finis good reviews even their prices higher than others, service staff was very friendly but nothing was done brought my car at 10am was expecting it finished in few hours cause i did appointment a week ahead so got back at 3.40pm and was informed that my car still waiting and not gonna be done today was very disappointed so have to take it to other place i wouldnt trust this dealer again More

If I could give this place one star, I would. I had my front brakes replaced here less than six months ago and have driven fewer than 3,000 miles since. I recently returned for a rear brake serv I had my front brakes replaced here less than six months ago and have driven fewer than 3,000 miles since. I recently returned for a rear brake service and oil change, only to be told that my front brakes—which they replaced—already needed to be changed again. When I questioned how that was possible, they had the nerve to ask if I “drive hard,” as if that would justify such rapid wear. I pointed out that if the brakes they installed are already worn out, either they never replaced them properly in the first place, or the parts they used were defective. Instead of taking responsibility, the manager, Mr. Ralph Rodriguez (Parts Manager), insisted it wasn’t a defect—claiming a defect would mean the brakes would be “falling off.” I felt dismissed and talked down to. The experience was made worse by how unprofessional and rude the manager was. Nadia Leon, the salesperson who relayed the message, simply repeated what I was told without offering any real help or accountability. This whole situation felt like a money grab, and I honestly expected better from a dealership that I always come to... I came here because I thought I could trust them. I was wrong. I’ll be finding a local mechanic I can actually rely on. I’ll NEVER return and Strongly recommended others to NOT come here. Do not recommend—completely untrustworthy experience. More

They are friendly, knowledgeable, reliable, listen attentively making sure they understand my needs and explain exactly what they will be doing to my car. I bought this car from them 10 years ago and attentively making sure they understand my needs and explain exactly what they will be doing to my car. I bought this car from them 10 years ago and I have always come to them to keep my car in good condition. More

Seems to me that this Dealership needs help on a lot of different things. Customer service, communication within each other and the speed on service. First off when I walked in today at 11:05 am with an ap different things. Customer service, communication within each other and the speed on service. First off when I walked in today at 11:05 am with an appointment I wasn’t greeted right away. I waited about 5 minutes before I was finally acknowledged. After my service was completed for an oil change which took two hours again with an appointment. I think this is too long from someone to have to wait with an appointment. It took my service advisor more than 30 minutes to realize my vehicle was out front parked waiting. The only reason she realized it was ready was because I went to ask her how much longer it would take for her to give me my vehicle. I counted the time from the mechanic walking in to release my keys to when she gave me my ticket. it was 30 mins that the truck was out front parked ready. I received my vehicle dirty they didn’t even put it thru the car wash for me. Horrible! I’ll think twice before I give my business to this dealer. More

Great Service completed on our 2013 Camaro. Premiere’s Service rep - Jerry Landeros, guided us through the process, and kept us up to date on costs & the progress, until it was delivered back t Premiere’s Service rep - Jerry Landeros, guided us through the process, and kept us up to date on costs & the progress, until it was delivered back to us. Thanks to Jerry & the Premiere Team for taking care of us. More

My car was in service for over 2 days, the advisor Daniel never call or text me to update me on the vehicle. When I pick up the car they did not put in what they did to fix the problem on the invoice, howeve never call or text me to update me on the vehicle. When I pick up the car they did not put in what they did to fix the problem on the invoice, however I did received a text from Daniel that they did find the issue and replace the fuse. But on the invoice it said could not duplicate customer concern , when they did duplicate it. And when I come back to ask them to print out a new invoice with the replaced fuse they said NO they could not because the invoice closed. My first time there and it’s not a good experience. More

Amazing service advisor Gerardo was amazing and got my vehicle taken care of in a very reasonable timeframe! Great job! vehicle taken care of in a very reasonable timeframe! Great job! More